My motherboard crashed and burned

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I now have a new computer. Can I just install my ATI Home 2010 to the new computer or do I need to do something else?

Sat, 05/29/2010 - 03:20
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As long as you uninstall TI on the original computer you can install it on a new one.

Sat, 05/29/2010 - 15:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I cannot uninstall it. The motherboard died. The computer is dead.

If the old computer were still alive, I would obviously uninstall and reinstall on the new one. I am guessing I am going to have the same issue with microsoft office 2007. It just seems like there should be a solution. Its not like I can be using multiple copies of the application.

Does anybody know the procedure? I guess I might just enter a ticket for it. The software was less than a week old when this happened.

Sat, 05/29/2010 - 18:57
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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The hard drive in your old computer is still usable is it not? Plug the old hard drive in the new computer and copy off you data files and then format the drive.

Sat, 05/29/2010 - 19:58
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Actually I was assuming there was more to this than copying the file and directory structure over to the new computer. I am guessing there are registry entries and probably several other things I would not be aware of that need resolved.

I am going to wait until Tuesday and try to get someone from technical support on the chat line. This can't be the first time something like this has happened. I would think they could just generate me a new activation key and then delete the old one out of their system to prevent me from running copies on 2 separate computers.

I do appreciate all your suggestions. Its nice to have people willing to help. I was just hoping to find someone that experienced the same type of situation that knew the procedure.

Sat, 05/29/2010 - 22:30
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I don't know if this is true across the world but it is unlikely you will have an issue with TI since it doesn't do activation. Just install it and put in your license number. It you can't do that then just use the TI CD, it doesn't know anything about license numbers. Since you are only using it one one machine you are legal.

Your MS and some other products may be a different story.

Sat, 05/29/2010 - 22:40
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thomasjk wrote:

The hard drive in your old computer is still usable is it not? Plug the old hard drive in the new computer and copy off you data files and then format the drive.

I agree with this,it was your motherboard not your hard drive.Hard drives are plug and play.Example MyBook is a hard drive with a usb plug.Same thing as your hard drive.Open up your old computer where your motherboard die,unplug your hard drive.Open up your new computer and plug up your old hard drive.Chance are windows will know you plugged it up! their.Copy off the files you need.And yes it is that easy.Wonder what he is really up too. :-)

Sat, 05/29/2010 - 23:49
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You will have to re-install your programs as you have already surmised. With the old hard drive installed in your new machine you copy of the just the data files and then reformat.

Sun, 05/30/2010 - 03:14
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Michael hurley wrote:
thomasjk wrote:

The hard drive in your old computer is still usable is it not? Plug the old hard drive in the new computer and copy off you data files and then format the drive.

I agree with this,it was your motherboard not your hard drive.Hard drives are plug and play.Example MyBook is a hard drive with a usb plug.Same thing as your hard drive.Open up your old computer where your motherboard die,unplug your hard drive.Open up your new computer and plug up your old hard drive.Chance are windows will know you plugged it up! their.Copy off the files you need.And yes it is that easy.Wonder what he is really up too. :-)

Michael hurley wrote:
thomasjk wrote:

The hard drive in your old computer is still usable is it not? Plug the old hard drive in the new computer and copy off you data files and then format the drive.

I agree with this,it was your motherboard not your hard drive.Hard drives are plug and play.Example MyBook is a hard drive with a usb plug.Same thing as your hard drive.Open up your old computer where your motherboard die,unplug your hard drive.Open up your new computer and plug up your old hard drive.Chance are windows will know you plugged it up! their.Copy off the files you need.And yes it is that easy.Wonder what he is really up too. :-)

That still doesn't take care of the registry Michael. I would have 2 drives with a registry on each one. One being a boot drive from an xp 32 bit and the new one being windows 7 64 bit. I don't think that is as simple as you think or at least not something I want to attempt with my new computer when I believe it is a simple matter for Acronis to take care of and I have to think its not something that has never happened before.

I do have 30 days of support coming to me.

What am I up to. I am about 2 biscuits short of being up to 200 lbs :)

Sun, 05/30/2010 - 04:49
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Charles Alford wrote:

I now have a new computer. Can I just install my ATI Home 2010 to the new computer or do I need to do something else?

Hi Charles,

As far as I am aware, you can simply install ATI onto the new computer. This assumes that you will be reformatting the old hard drive, erasing the old drive's contents and programs, after you have first copied over your data from the old hard drive onto the new hard drive in the new computer. The ATI single user license allows for installation and use on only one computer. Nice to see that you have integrity and that you asked how to proceed in this situation. On your old hard drive, could perform a Shift-Delete of the "Program Files\Acronis" directory, effectively killing the Acronis installation on the old hard drive.

Hehe. Obviously you can't boot from the old hard drive since its Windows install was configured for the old but now dead motherboard, and obviously you won't be running the original install of ATI on the old hard drive. So, simply get your data transferred from the old hard drive to the new computer's hard drive, double check that you did get all of your data copied over during the next several days, and then format the old hard drive once you feel confident that you have indeed gotten all of your old hard drive's data transferred to the new computer's hard drive. I have had to do this procedure more than once since lightning seems to love striking the power lines really close to my house. Again, its all about your integrity with regards to wiping the old hard drive once you have made sure that you have gotten all of your important data transferred to the new hard drive.

Sun, 05/30/2010 - 16:10
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Thank you Gonetoplaid. I contacted support today and they said to run the install using the same license and they would update my registration. Very simple and no chance of messing anything up trying to do a manual install. I feel like everything was done correctly and I honored the license agreement. At least I will have after I format the drive. I don't really need to copy from the disk since I have a complete system restore I can mount to copy data files.

That is the type of service I would expect from Acronis and they delivered. No hassles. I was on the phone about 5 minutes.

BTW, I am trying to get a mental picture of someone with your user name. You don't happen to look like Al Borland from Tool Time do you :)

Wed, 06/02/2010 - 04:20
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I was just going to say if you did not find an option,contact customer support,since you are within 30 days get a refund (would deactivate the old key they gave you) and just buy it again but it seems they made it easier for you.

Wed, 06/02/2010 - 04:38