My screw-up = Blue Screen of Death in Windows 10
Acronis 15 had been purchased however I had not installed it. Last week I did that and went to the Tools menu to create a boot disc. It appears I not only was not creating a boot disc, I am not sure what I selected from the menu, and whatever the program was I chose the wrong drive to load it to and I think that was my C drive. The program closed and shut down my system as requested.
When I rebooted the first several screens came up okay. Then came the blue screen of death with the error code of 0xc000000e and the message:
“A required device isn’t connected or can’t be accessed.”
I downloaded Win 10 and tried the Windows recovery environment, the "Choose an option" screen, and "Troubleshoot".
I selected the "Advanced options" and ran "Startup Repair" which did not solve the problem.
So I would welcome help in solving the startup issue.


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Thanks for your prompt reply Steve,
I did not create a boot disc, I am not sure what I created as it is now on my C drive which I cannot boot because of the BSOD.
I have a Acronis boot disc which was done for Acronis 14 by my computer tech a year and a half ago. However working with my current tech all he did was have me use the WIN 10 tools I down loaded as noted.
I know there was a tib scrip created this month however it is either on my C drive or on the RAID. I know now to use an external drive for all future TIBs.
The tech I worked with on this issue reviewed what we learned by running the WIN tools. I am not sure about the BIOS boot selection question. I can go back in using the WIN tools and see if I can see the boot selection. Which sounds like a good idea.
Jene
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Jene, it sounds as if you have attempted to perform an operation which required Acronis to reboot the system in order to complete the action, i.e. a clone or restore type operation - where this modifies the Windows boot configuration files to point to a temporary Linux OS based environment from which to launch the Acronis operation, though normally this just stops the computer from booting rather than causing a BSOD.
Another thought is if you have activated the Acronis Startup Recovery Manager (ASRM) which again modifies the Master Boot Record (MBR) in order to present an F11 prompt on boot before Windows starts - this again creates a Linux environment on the drive to be able to launch the Acronis environment, but again I have not known this to cause a BSOD.
If you have an Acronis boot disc plus have a backup file, then you could see if this contains a backup of the System Reserved partition (where the Windows Boot configuration data is held) - this is normally a very small partition of around 200MB size.
You could also use the boot disc to make a backup of the drive 'as is' as protection against any further loss of data while trying to resolve the issue.
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Steve,
Thank you again for your detailed reply. I will certainly look into using the boot disc I have to create a back up of my drive before going further. And look into if it has a backup of the System Reserved partition.
I am going slow so as to not screw up again. I have been using computers since around 1985 and only had a similar problem way back when in the 80s and my Mac crashed.
I will keep you posted when I have an update as I hope that information will help you help others in the future.
Regards,
Jene
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