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Mystery backup task

Thread needs solution

Acronis True Image Home 2010 build 7,160

Using Acronis and have a backup task scheduled that works perfectly. There is also a backup task the results of which display in the log but the task does not show up in the list of tasks.

This task is named "Backup" and must have been created at some time. It tries to run every night at 2 am but fails with the following error:

Failed to open (initialized) the computer. Failed to initialize the snapshot manager library. A required privilege is not held by the client.

The job must be running under a non-admin account but I can't find this task listed anywhere.

I'm looking for ways to find and delete this unwanted task.

Thanks.

--Art

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Art,

Download the schedule manager found here and follow the instructions to ZAP all your tasks:
http://kb.acronis.com/content/1859

Thanks for the link information. I ran the steps outlined in the knowledgebase article but was not able to find the mystery task. The only tasks that displayed are ones listed in the task pane. There is a task that runs every night at 2:00 am named Backup that fails. I can't find the task anywhere. Do you recommend uninstalling Acronis and reinstalling? Will that remove saved tasks? How about upgrading to 2013?

Thanks.

--Art

Uninstalling/reinstalling is a good way to go. That will remove any ATI task.