NAS Undetected
Hi,
I've a WD MyCloud EX2 NAS with last firmware.
My OS is Windows 7 Home Premium, updated.
The NAS works fine and I can see it in Explorer. WD software SmartWare works fine too.
I installed the trial version of True Image 2015 but I can't see my NAS under NAS Connections; I only see it in Desktop->Network->NasName->Folders
What can I try?
Ty


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In reply to The NAS by truwrikodrorow…

Hi Pat,
I have had to reinstall Acronis 2016. I have a WD Mycloud EX2. Acronis was scheduled to back up to it. I had to uninstall and re-install it and now it does not see the NAS. Any ideas on how I can troubleshoot?
Thanks
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Gene, welcome to these User Forums.
Please see KB 58000: Acronis True Image 2016: Troubleshooting Issues with NAS Devices and also KB 57992: Acronis True Image: NAS Is Not Detected which should help with your question.
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