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Network Backup with True Image 2010 and Windows 7

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I am not able to access any network drives through True Image 2010. Neither SMB-Paths, nor mapped network drives are visible.

Any ideas?

Thanks for any help!

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Hello Helmut,

Thank you for using Acronis Products

The problem is that Microsoft Lanman Server has a fixed limit on the quantity of filters it supports. Since Acronis product installs some filters to work, the total number of filters can exceed the server's limit. The same problem may occur after installation of an Antivirus product and is described in the Microsoft Knowledge Base Article 177078.

Please refer to the Microsoft Knowledge Base Article 177078 for a workaround (also applies to Windows Vista and Windows Server 2008).

If you create the IRPStackSize value as described in Step 4 in the Microft article, the default value will be 15. It is recommended that you increase the value by 3.

Then reboot and see if it works. If it does not, increase the value by 3 again (to 21, for example) and reboot again. If you get to 50 and it still does not work, the issue is most likely not caused by the IRPStackSize value.