Network Credentials...
I'm using TrueImage 2014 to back up some files on my NAS. I've created TWO backup jobs that are supposed to to connect to the NAS with different credentials (User A and User B) and backup the files to two separate backup archives for each of the different users. The problem I'm having is that TrueImage seems to save security credentials by server rather than by backup job and will always try to connect to the NAS using the same account for both jobs. Am I doing something wrong or is this a design limitation?
In earlier versions, I could easily specify the user credentials I wanted to be used for the job.
Mark
I can't activer my Acronis 2014, when I opene it he always ask for an activation
You can activate the product as outlined here:
http://www.acronis.com/en-us/support/documentation/ATIH2014/#22735.html
I'm not sure I follow what this means... I have multiple accounts on a Synology NAS--with user files I want to keep separate. Account A does not have access to files for Account B and Account B does not have access to the files for Account.
ATI let's use specify credentials when you are setting up a backup job but seems to store those credentials at the device level rather than at the backup job level. If anything, that seems like a less modern convention. Further, other products like Goodsync and Chronosync seem to handle it properly. Seems like such an obvious ATI problem that I'm assuming I must be doing something wrong. Do you know where ATI stores the stores for each backup job in the registry?
Mark
Mark,
You are right. ATI is always running under an elevated account, and stores NAS credentials separately for each NAS, not for each user of the NAS. The good thing is that it stores its credential outside of the Windows credential manager. So you can still maintain different user access rights for your Windows and NAS, while ATI needs to use a NAS account that has write access for all the shares where any backup task is storing backups.
Are you sure it runs under a different account?? It seems like it wants to attach to the NAS using my Windows user name which is DIFFERENT from the user name of the account on the NAS with access to the files I need to backup. Older versions let you specify the user name/password as part of the backup job. Did the TrueImage folks intentionally hobble this version of TrueImage so I'd buy some other backup product???
Mark,
What version of Windows are you using? Trueimage does run under an admin account in Windows. Network credentials should be at the machine level not the user level. Your Synology NAS uses CIFS/SAMBA . Your network should be setup as a worrkgroup to function correctly. If yours is setup as a homegroup that is part of your issue.
Thanks for the response---can't say I agree with the statement "Network credentials should be at the machine level not at the user level" though.
First, I'm running Win8.1 and am NOT using any of the homegroup features--advanced sharing is enabled. Different users on the Win8 machine are able to connect to the NAS separately, as user A or user B and access their files in their respective home directory of the NAS. Further, user A can map a drive to the NAS as user B--Windows lets you provide alternate credentials for the connection. The only thing that does not work is that TrueImage will only connect to the NAS using ONE of those usernames for every backup job. Seems like a huge problem that ATI tries to use the connection credentials for user A when the user on the Windows machine is user B.
Mark
Your right, my machine level reference is not technically correct, only wanted to point out as you are aware that the app uses the installed under account for credentials. It could be much better but networking does not appear to be a strong point of ATI.