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New installation will not Start

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I have just purchased an alienware M17X got the laptop all set up the way I want it. Purchased and Downloaded the ATI Home 2010 for Windows 7, loaded it, and it keeps giving me the "Acronis True Image has stopped working" before it even starts. I have uninstalled it twice already, and re-downloaded it one of the times. I have also tried the repair. I have verified the download with XCSCI (suggested in one of the other forums) and validated the file download.

How do I get this thing to work?

i7 processor
dual SSD raid 0 config
8gig ram
Win 7 ultimate 64bit.

I have downloaded and installed nothing else out of the ordinary.

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Hello Aric,

Please accept our apologies for the difficulties you have experienced.

In order to investigate the issue and to provide you with a solution we need some additional information from you. Could you please do the following?

  1. Collect Dr.Watson Crash Dumps;
  2. Collect AcronisInfo;
  3. Submit a support request with the gathered information.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.