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Newbie--confused

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Hi,

I'm a new user of TI Home 2009.  These questions are probably basic, but I can't find the answers and would appreciate anybody's help.  I am running Vista 64, 4gb ram, 500gb hard drive with about 70% free.

1)  I just wiped my drive and reinstalled all my programs and the OS. I had not installed TI previously, so I only had manual file backups of my old data.   I am still running Vista SP1, and wanted to do an image backup before I installed SP2.  The first time I ran TI, I had it burn the files to DVD as it was creating the image.  It took about 6 hours and 10 disks.  Everything went fine until the last disk, when the it failed to create the last disk.  The backup was unusable.  So, the next time, I had it break the backup into 4GB (don't remember the exact size) files on my C drive, and I figured I would just burn them to DVD at my leasure.  The file creation was successful.  I burned the first one to DVD and verified the data.  That all seemed to go ok.  Only problem is when I try to explore the DVD, there are no files.  Are they hidden??  Is there any way to verify that data is in fact on the disk?

2)  How can I tell the difference between a "backup" file and an "image" file?  They both have the same file extension.  The selections I chose was to "create an image of a disk or partition", so I assume this was in fact an image, and not a backup.

3)  For the life of me, I can't find the build number of my software.  I've done the "help" and "alt help" but there is no "About" option.

4)  I've read some posts about problems with the latest build, so I have not tried to install the update yet...of course, I won't even know if I need it until I can determine what build I have.  Any suggestions??

I hope these questions aren't redundant, but I just can't seem to find the answers

Bob

0 Users found this helpful

Backup and Image are the same in Acronis speak.  To find the build, hit the Alt key and the familiar Help menu will appear near the top of the screen.

If your Backup needs as much as 10 DVDs, you will be well advised to use another hard drive instead - internal or external if your system is a laptop.  If by exploring that one dvd you mean using Windows Explorer to see what is on it, you should have been able to see one file with the .tib extension.  Didn't you see that when you chose the file for burning?

Not only is the use of DVDs very slow as you found out, but if you ever have to do a recovery from those DVDs, the amount of disk swaps will be un-ending.  The process does not call for each dvd in the order they were made.  Even with only 3 dvds, there is plenty of disk swapping but it is just tolerable.

Thanks,

This is good information.  I ordered a portable hard drive to use for backup.  I found the build info, and yes, there was one file on the DVD. I didn't realize that all the data was in one file.  I thought I'd be able to see the individual files on the DVD.