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No Menu selections/options on first screen after installations

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I have a Mac with Yosemite OSX 10.10 and have just installed 2015 Acronis build 6564. When started, it shows only one menu item on the left and that is "My Mac" The PC version has all menu and option items available. When I choose the source and destination, it only backs up the entire data, no choices. I have contacted support via chat and they said to uninstall, download again, and re-install which I have done. How do I get the menu items to show?

I also cannot re-contact support at all on the website. All I get when I nominate the product on the drop down list is a dark grey transparent overlaying the entire screen with the next dialogue box visible beneath it, but clicking on it cancels it!

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Hello Colin,

thank you for your posting and welcome to our forum!

First of all please note that Windows and Mac versions have many differences, so you shouldn't  expect that you'll find all function that you see in Windows version in Acronis True Image for Mac.

This is how the main window of Acronis True Image for Mac looks like: 

As for difficulties contacting support, can you please check if the behavior is reproducable now? If yes, please send me details in a PM.

Thank you.

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