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NO SERIAL NUMBER ON WHITE CD SLEEVE

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I read the instructions that said the 64 digit (good grief) serial number would be on the white CD envelope on the Acronis True Image Home 2010 product that I bought at Best Buy. Well, there is nothing on the white CD envelope--- nothing. I thought maybe it was a tag that fell off the envelope so I checked all packaging.... still nothing. What do I do now? Please contact me via email.

Thank you...

Erin Thorpe

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Did you get a little instruction pamphlet. If yes, check the last page of the instruction pamphlet. Sometimes it can be hidden within the pamphlet.

If you do not find it in the pamphlet, take it back to Best Buy and exchange it. Open the new one in the store to check for the number.

Hello all,

GroverH and DwnNDrty, thanks for your help.

Erin, let me help you. Could you send me a Private Message with a digital copy of your receipt or invoice?

Once I have this information, I'll issue a new serial number for you,

We are looking forward to hearing back from you at your earliest convenience.

Thank you.