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No such script

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Acronis backs up my computer daily but I constantly get an error message that says the operation has completed but with errors. The details are: no such script '822CADFB-A12F-4E08-A102-98711ED2EF5D'. In checking the knowledge base, there is no match. I also don't like the fact that there is absolutely no support for this product, even by chat, without paying for it. If this error message is not resolved, I will be forced to find backup software from another source. Please help.

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No such script
http://kb.acronis.com/content/1785

http://forum.acronis.com/forum/6778#comment-27285
Scheduler 461 and "get list" and "task delete"