Nonstop backup settings file location

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 15
Comments: 110

Does anyone know where nonstop backup stores its settings? My NSB has stopped again.

This time, the log files show that it is looking for files and locations that do not exist:

08-02-2013 13:02:44: Code: 0x170814 tag: 0x1D89313997B1D469 message: Item 'C:\Time Explorer Storage' cannot be found or it is inaccessible at the moment. KSTATUS: -2147024894 Path: C:\Time Explorer Storage Code: 0x40011 tag: 0xF35F747B3B21FB15 message: The specified file does not exist.\\?\C:\Time Explorer Storage KSTATUS: -2147024894 function: FindFirstFileW filename: \\?\C:\Time Explorer Storage Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402

It should be looking to the E: drive.

08-02-2013 13:10:30: Code: 0x1703ED tag: 0x846A5A7F70BD3A0D message: Write error. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402

The cdp101.data does not exist, and I did not delete it. It is not in the recycle bin either.

Fri, 02/08/2013 - 19:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 613
Comments: 8747

Tom,

The NSB xml file is in the Time Explorer Storage folder. Enable viewing hidden files and folders in Windows should enable you to see it.

You should see.

cdp.data
cdp.metadata
config.xml

Sat, 02/09/2013 - 03:08
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 15
Comments: 110

Thanks Colin,

I've looked at the config.xml file a number of times and it never really contained configuration data. Its contents are:

<?xml version="1.0" encoding="UTF-8" ?><?xml version="1.0" encoding="UTF-8" ?>
<SessionConfig ComputerName="god" SessionName="Nonstop backup" />

The contents on my Vista machine are identical except for the computer name.

It appears the directories below are hard coded into the afcdpsrv.exe driver:

\Time Explorer Storage
\Recycler

They probably are not causing the problem Here are the NSB log file lines from when I hit the start button:

    <event id="326" level="2" module="107" code="0" time="1360376874" message="Session has started." />
    <event id="327" level="2" module="107" code="0" time="1360376875" message="Protection paths: C:\" />
    <event id="328" level="2" module="107" code="0" time="1360376875" message="Destination paths: E:\Time Explorer Storage\83BCDD72-A705-4B88-991C-7FF510C7B922\image.data" />
    <event id="329" level="2" module="107" code="0" time="1360376875" message="Excludes: C:\Users\tjs\AppData\Local\Temp C:\Users\tjs\AppData\Local\Microsoft\Windows\Temporary Internet Files C:\Windows\Temp C:\Windows\Prefetch C:\ProgramData\AVG2012\Chjw\ C:\Time Explorer Storage C:\pagefile.sys C:\hiberfil.sys C:\Recycler C:\System Volume Information" />
    <event id="330" level="2" module="107" code="0" time="1360377110" message="Consolidation has completed successfully." />
    <event id="331" level="4294967294" module="23" code="2068" time="1360377154" message="Item 'C:\Time Explorer Storage' cannot be found or it is inaccessible at the moment." line_tag="0x1D89313997B1D469"/>
    <event id="332" level="4294967294" module="4" code="17" time="1360377154" message="The specified file does not exist." line_tag="0xF35F747B3B21FB15"/>
    <event id="333" level="4294967294" module="0" code="65520" time="1360377154" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="334" level="4294967294" module="23" code="2068" time="1360377154" message="Item 'C:\Recycler' cannot be found or it is inaccessible at the moment." line_tag="0x1D89313997B1D469"/>
    <event id="335" level="4294967294" module="4" code="17" time="1360377154" message="The specified file does not exist." line_tag="0xF35F747B3B21FB15"/>
    <event id="336" level="4294967294" module="0" code="65520" time="1360377154" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="337" level="4294967295" module="23" code="1005" time="1360377611" message="Write error." line_tag="0x846A5A7F70BD3AD0"/>
    <event id="338" level="4294967295" module="4" code="17" time="1360377611" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="339" level="4294967295" module="0" code="65520" time="1360377611" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="340" level="4294967294" module="23" code="2049" time="1360377611" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="341" level="4294967294" module="4" code="17" time="1360377611" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="342" level="4294967294" module="0" code="65520" time="1360377611" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="343" level="4294967295" module="23" code="2049" time="1360377611" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="344" level="4294967295" module="4" code="17" time="1360377611" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="345" level="4294967295" module="0" code="65520" time="1360377611" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="346" level="4294967295" module="0" code="82" time="1360377611" message="" line_tag="0xB436A436FE785903"/>
    <event id="347" level="4294967295" module="23" code="2049" time="1360377611" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="348" level="4294967295" module="4" code="17" time="1360377611" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="349" level="4294967295" module="0" code="65520" time="1360377611" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="350" level="4" module="107" code="0" time="1360377612" message="Failed to create initial full backup version." />
    <event id="351" level="4" module="370" code="1" time="1360377612" message="" line_tag="0x6F3D13FF1B3C0A39"/>
    <event id="352" level="4" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C06C2"/>
    <event id="353" level="4" module="0" code="82" time="1360377613" message="" line_tag="0xB436A436FE785903"/>
    <event id="354" level="4" module="23" code="2049" time="1360377613" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="355" level="4" module="4" code="17" time="1360377613" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="356" level="4" module="0" code="65520" time="1360377613" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="357" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C05E4"/>
    <event id="358" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C0A39"/>
    <event id="359" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C06C2"/>
    <event id="360" level="4294967295" module="0" code="82" time="1360377613" message="" line_tag="0xB436A436FE785903"/>
    <event id="361" level="4294967295" module="23" code="2049" time="1360377613" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="362" level="4294967295" module="4" code="17" time="1360377613" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="363" level="4294967295" module="0" code="65520" time="1360377613" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="364" level="4" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C05E4"/>
    <event id="365" level="4" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C0A39"/>
    <event id="366" level="4" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C06C2"/>
    <event id="367" level="4" module="0" code="82" time="1360377613" message="" line_tag="0xB436A436FE785903"/>
    <event id="368" level="4" module="23" code="2049" time="1360377613" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="369" level="4" module="4" code="17" time="1360377613" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="370" level="4" module="0" code="65520" time="1360377613" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="371" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C05E4"/>
    <event id="372" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C0A39"/>
    <event id="373" level="4294967295" module="370" code="1" time="1360377613" message="" line_tag="0x6F3D13FF1B3C06C2"/>
    <event id="374" level="4294967295" module="0" code="82" time="1360377613" message="" line_tag="0xB436A436FE785903"/>
    <event id="375" level="4294967295" module="23" code="2049" time="1360377613" message="Operation has been stopped." line_tag="0xBE4A335CC601F5DF"/>
    <event id="376" level="4294967295" module="4" code="17" time="1360377613" message="The specified file does not exist." line_tag="0xF35F747B3B21F7FB"/>
    <event id="377" level="4294967295" module="0" code="65520" time="1360377613" message="The system cannot find the file specified" line_tag="0xBD28FDBD64EDB8C3"/>
    <event id="378" level="2" module="107" code="0" time="1360377613" message="Nonstop backup has been created successfully." />
    <event id="379" level="2" module="107" code="0" time="1360377677" message="Initial full backup version has been created successfully." />

Here are the afcdpsrv.log log file lines from when I hit the start button:

08-02-2013 20:27:53: tid=0x00002F34>Cancel restart sequence requested.
08-02-2013 20:27:54: tid=0x00002F34>Base archive creation complete
08-02-2013 20:27:54: Session has started.
08-02-2013 20:27:54: Protection paths: C:\
08-02-2013 20:27:54: Destination paths: E:\Time Explorer Storage\83BCDD72-A705-4B88-991C-7FF510C7B922\image.data
08-02-2013 20:27:54: Excludes: C:\Users\tjs\AppData\Local\Temp C:\Users\tjs\AppData\Local\Microsoft\Windows\Temporary Internet Files C:\Windows\Temp C:\Windows\Prefetch C:\ProgramData\AVG2012\Chjw\ C:\Time Explorer Storage C:\pagefile.sys C:\hiberfil.sys C:\Recycler C:\System Volume Information
08-02-2013 20:27:54: tid=0x00002F34>Session start count: 46
08-02-2013 20:27:54: tid=0x00002F34>[Device]: Add device notification. : {\\?\STORAGE#VOLUME#{67A52B01-AA71-11DF-A333-806E6F6E6963}#0000000000007E00#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}}
08-02-2013 20:27:54: tid=0x00002F34>Session start on user request is complete
08-02-2013 20:27:54: tid=0x00002BA8>Archive operation created
08-02-2013 20:27:55: tid=0x00002BA8>Session construction status 0x0, kernel handle D1815000
08-02-2013 20:27:55: tid=0x00002BA8>Start session D1815000 status 0x0
08-02-2013 20:27:55: tid=0x00002BA8>Session Started
08-02-2013 20:27:55: tid=0x00002BA8>Driver started
08-02-2013 20:27:55: tid=0x00002BA8>Archive existence checked before consolidation with result: true
08-02-2013 20:28:33: tid=0x00002BA8>Create solid archive operation started
08-02-2013 20:31:49: tid=0x00002BA8>Flush from position 75005525.
08-02-2013 20:31:49: tid=0x00002BA8>Create solid archive operation finished successfully
08-02-2013 20:31:49: tid=0x00002BA8>Switching to consolidated meta...
08-02-2013 20:31:49: tid=0x00002BA8>Replacing file e:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp.metadata with e:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp.solidmeta
08-02-2013 20:31:49: Consolidation has completed successfully.
08-02-2013 20:31:49: tid=0x00002BA8>Archive existence checked after consolidation with result: true
08-02-2013 20:31:49: tid=0x00002BA8>Archive existence checked before full backup with result: true
08-02-2013 20:31:49: tid=0x00002BA8>File backup operation started
08-02-2013 20:31:50: tid=0x00002BA8>Temporary storage for snapshot configured as default[200 MB]
08-02-2013 20:32:33: Code: 0x170814 tag: 0x1D89313997B1D469 message: Item 'C:\Time Explorer Storage' cannot be found or it is inaccessible at the moment. KSTATUS: -2147024894 Path: C:\Time Explorer Storage Code: 0x40011 tag: 0xF35F747B3B21FB15 message: The specified file does not exist.\\?\C:\Time Explorer Storage KSTATUS: -2147024894 function: FindFirstFileW filename: \\?\C:\Time Explorer Storage Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:32:33: Code: 0x170814 tag: 0x1D89313997B1D469 message: Item 'C:\Recycler' cannot be found or it is inaccessible at the moment. KSTATUS: -2147024894 Path: C:\Recycler Code: 0x40011 tag: 0xF35F747B3B21FB15 message: The specified file does not exist.\\?\C:\Recycler KSTATUS: -2147024894 function: FindFirstFileW filename: \\?\C:\Recycler Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:39:25: Slice 17215AAB-F67B-4E3F-8951-7719B1625723 is started
08-02-2013 20:40:10: Code: 0x1703ED tag: 0x846A5A7F70BD3AD0 message: Write error. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:10: Slice 2A7E4632-9D8C-45D6-8425-A1CCBCE27610 is started
08-02-2013 20:40:10: Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:10: tid=0x00002BA8>ArchiveApi::Operation::Execute returned error:
08-02-2013 20:40:10: Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:10: tid=0x00002BA8>File backup operation finished with error:
08-02-2013 20:40:10: Code: 0x52 tag: 0xB436A436FE785903 KSTATUS: -2147024894 Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:11: tid=0x00002BA8>Archive existence checked after full backup with result: true
08-02-2013 20:40:11: Failed to create initial full backup version.
08-02-2013 20:40:11: Code: 0x1720001 tag: 0x6F3D13FF1B3C0A39 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C06C2 KSTATUS: -2147024894 Code: 0x52 tag: 0xB436A436FE785903 KSTATUS: -2147024894 Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:11: tid=0x00002BA8>Archive existence checked with result: true
08-02-2013 20:40:11: tid=0x00002BA8>globalOperationMutex Unlock()
08-02-2013 20:40:11: tid=0x00002BA8>ERROR: KCdpArchiveCreator::OnRun():
08-02-2013 20:40:11: Code: 0x1720001 tag: 0x6F3D13FF1B3C05E4 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C0A39 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C06C2 KSTATUS: -2147024894 Code: 0x52 tag: 0xB436A436FE785903 KSTATUS: -2147024894 Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:11: Code: 0x1720001 tag: 0x6F3D13FF1B3C05E4 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C0A39 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C06C2 KSTATUS: -2147024894 Code: 0x52 tag: 0xB436A436FE785903 KSTATUS: -2147024894 Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:11: tid=0x00002BA8>Stop minifilter and all worker threads
08-02-2013 20:40:11: tid=0x00002BA8>Stop session D1815000 status 0x0
08-02-2013 20:40:11: tid=0x00002BA8>Driver session C: stopped with status 0x0
08-02-2013 20:40:11: tid=0x00002BA8>Delete session D1815000 status 0x0
08-02-2013 20:40:11: tid=0x00002BA8>Session destruction, kernel handle 00000000
08-02-2013 20:40:11: tid=0x00002BA8>CdpSession::OnCdpArchiveCreated() with result:
08-02-2013 20:40:11: Code: 0x1720001 tag: 0x6F3D13FF1B3C05E4 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C0A39 KSTATUS: -2147024894 Code: 0x1720001 tag: 0x6F3D13FF1B3C06C2 KSTATUS: -2147024894 Code: 0x52 tag: 0xB436A436FE785903 KSTATUS: -2147024894 Code: 0x170801 tag: 0xBE4A335CC601F5DF message: Operation has been stopped. KSTATUS: -2147024894 Code: 0x40011 tag: 0xF35F747B3B21F7FB message: The specified file does not exist.\\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data KSTATUS: -2147024894 function: OpenFileW filename: \\?\E:\time explorer storage\83bcdd72-a705-4b88-991c-7ff510c7b922\cdp101.data Code: 0xFFF0 tag: 0xBD28FDBD64EDB8C3 message: The system cannot find the file specified KSTATUS: -2147024894 code: 2147942402
08-02-2013 20:40:11: tid=0x00002BA8>[Device]: Remove device notification by path. : {\\?\STORAGE#VOLUME#{67A52B01-AA71-11DF-A333-806E6F6E6963}#0000000000007E00#{53F5630D-B6BF-11D0-94F2-00A0C91EFB8B}}
08-02-2013 20:40:12: Nonstop backup has been created successfully.
08-02-2013 20:41:16: Initial full backup version has been created successfully.

It appears that NSB is looking for the file cdp101.data file. The directory stops at cdp97.data, and also contains the files cdp.data and cdp.metadata with later (current) time stamps.

I tried a low level scan of the drive with GetDataBack for NTFS (Runtime Software), but didn't find anything.

I'm not sure where to go from here right now. If you have any ideas, please let me know.

Sat, 02/09/2013 - 03:47
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 613
Comments: 8747

The '.data' files are your image slices.

How much space is left on the partition that you use for the NSB files?

If major corruption has occurred, the easiest answer is to delete the NSB task and start again. Of course from a file recovery point of view that is not the best solution.

Sat, 02/09/2013 - 03:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 15
Comments: 110

I have plenty of free space: 647,821,348k of 976,760,000k free. I'll run a chkdsk /f /r and post my results.

Sat, 02/09/2013 - 04:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 15
Comments: 110

I ran chkdsk /r /f and it reported no problems. I restarted the NSB service and encountered the same problem. It appears that NSB is looking for the file cdp101.data file but it doesn't exist, nor was it deleted. I believe NSB creates the cdpxxx.data files on the fly, and the driver has yet another bug in it.

I observed that NSB stopped as I was emptying the recycle bin on my desktop, so the bug may be related with that action.

I still have not located where the NSB settings are stored. I was curious about that because I added an AVG directory path to the exclusion list as I though NSB might be choking on antivirus files that AVG was protecting (based upon debugging data logs). The AVG files no longer appear in the log file, as they are now excluded, but it hasn't made a difference.

Acronis has disavowed compatibility with third party software, especially antivirus software, which is unfortunate. However, after experimenting by disabling AVG and/or excluding relevant paths, I don't feel AVG is the problem. Also, AVG recognizes my external USB drive as removable media, and it is set to ignore removable media.

I'm going to try to report this as a new bug. As to what to do now, short of losing my file versions by deleting and creating a new NSB task, I'm at a loss to say.

Sat, 02/09/2013 - 21:07