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NonStop backup starts, runs for a few seconds and then stops...

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Hello

I've configured nonstop backup to backup my C: drive, after creating the initial image backup, nonstop switches itself off, i.e. the sytem tray icon has a red x against it. Looking in the log, all I get is a success saying nonstop has been enabled - see acronis_2012_evt.log. When I turn nonstop backup on again, I get two system tray icon, one says "backup 0% complete", the other "nonstop backup started". After a few seconds, these disappear and nonstop backup has stopped again. Occasionally I see a windows popup saying that trueimage has failed, when this happens I get following applicaiton event log entry:

Log Name: Application
Source: Application Error
Date: 21/09/2011 11:17:44
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: gonzo
Description:
Faulting application name: TrueImage.exe, version: 15.0.0.5545, time stamp: 0x4e5034e4
Faulting module name: ti_managers.dll, version: 15.0.0.5545, time stamp: 0x4e502e81
Exception code: 0xc0000005
Fault offset: 0x0043d524
Faulting process id: 0x101c
Faulting application start time: 0x01cc7847a92e4dc5
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Program Files (x86)\Acronis\TrueImageHome\Common\ti_managers.dll
Report Id: f164c760-e43a-11e0-a335-4061860c101a
Event Xml:

1000
2
100
0x80000000000000

27688
Application
gonzo

TrueImage.exe
15.0.0.5545
4e5034e4
ti_managers.dll
15.0.0.5545
4e502e81
c0000005
0043d524
101c
01cc7847a92e4dc5
C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
C:\Program Files (x86)\Acronis\TrueImageHome\Common\ti_managers.dll
f164c760-e43a-11e0-a335-4061860c101a

Can somebody please help?
thanks
Mike C

Attachment Size
acronis_2012_evt.jpg 224.94 KB
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Does the service stop as well in Services.msc?