Nonstop backup is stopped - the parameter is incorrect
I deleted the existing corrupted NSB (forum topic #35832) and created a new NSB. Things appeared to be going along fine, but came back to the machine and the system tray icon was gone again. The log file has an error saying that "the parameter is incorrect". The knowledge base link again indicates no further information is available. Acronisinfo.exe file is attached.
| Attachment | Size |
|---|---|
| acronisinfo.zip | 7.84 MB |
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Three services are listed as started: Acronis Nonstop Backup Service, Acronis Scheduler2 Service, and Acronis Sync Agent Service. Resource Monitor says that afcdpsrv.exe is running normally. This is a single user W7 machine, logged in as an administrator.
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Tom,
If you look in the hidden Timeline folder do the images there look to be upto date?
Check the Services when the error appears.
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I restarted the Nonstop Backup Service and it appears that it updated the cdpxx.data and image.data files and then stopped. I have attached a screen shot of the log file (it shows the errors for why it apparently stopped).
| Attachment | Size |
|---|---|
| 111510-103687.jpg | 292.71 KB |
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I notice the log reports a possible data error, I wonder if this is causing the service to stop.
Run chkdsk /r on that drive and see if it reports any problems, other than that I cna only suggest raising a support ticket.
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You could also try setting up non-stop backup to do a portion of your "C" drive, instead of the whole drive to see if you get any different results.
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FYI,
Running chkdsk /r on large NTFS drives looks like it would take days, if not weeks to complete. My external USB 2.0 drive was sustaining ~33 Mbytes/second read speeds and used ~2 Gbytes of system memory. Here's a shot of what was able to report in a reasonable amount of time:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\tjs>chkdsk /?
Checks a disk and displays a status report.
CHKDSK [volume[[path]filename]]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]] [/B]
volume Specifies the drive letter (followed by a colon),
mount point, or volume name.
filename FAT/FAT32 only: Specifies the files to check for fragmentation
.
/F Fixes errors on the disk.
/V On FAT/FAT32: Displays the full path and name of every file
on the disk.
On NTFS: Displays cleanup messages if any.
/R Locates bad sectors and recovers readable information
(implies /F).
/L:size NTFS only: Changes the log file size to the specified number
of kilobytes. If size is not specified, displays current
size.
/X Forces the volume to dismount first if necessary.
All opened handles to the volume would then be invalid
(implies /F).
/I NTFS only: Performs a less vigorous check of index entries.
/C NTFS only: Skips checking of cycles within the folder
structure.
/B NTFS only: Re-evaluates bad clusters on the volume
(implies /R)
The /I or /C switch reduces the amount of time required to run Chkdsk by
skipping certain checks of the volume.
C:\Users\tjs>chkdsk e: /r
The type of the file system is NTFS.
Volume label is Acronis backup.
CHKDSK is verifying files (stage 1 of 5)...
1792 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
1826 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
1792 file SDs/SIDs processed.
Security descriptor verification completed.
18 data files processed.
CHKDSK is verifying Usn Journal...
8600592 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
10 percent complete. (23 of 1776 files processed)
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Tom,
It will take quite some time, as you have specified the "/r" option (and you should). This will check all the files as well as all the unused data area. It sometimes looks as though it will take forever, but sometimes speeds up here and there during the file verification. The unused data area verification seems to operate at a steadier (quicker) pace once the file verification is completed.
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I ran chkdsk to completion. There were no errors. FYI, here are the results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\tjs>chkdsk e: /r
The type of the file system is NTFS.
Volume label is Acronis backup.
CHKDSK is verifying files (stage 1 of 5)...
1792 file records processed.
File verification completed.
0 large file records processed.
0 bad file records processed.
0 EA records processed.
0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
1826 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
1792 file SDs/SIDs processed.
Security descriptor verification completed.
18 data files processed.
CHKDSK is verifying Usn Journal...
8614144 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
1776 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
144713588 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
976760000 KB total disk space.
397799288 KB in 160 files.
96 KB in 19 indexes.
0 KB in bad sectors.
106264 KB in use by the system.
65536 KB occupied by the log file.
578854352 KB available on disk.
4096 bytes in each allocation unit.
244190000 total allocation units on disk.
144713588 allocation units available on disk.
C:\Users\tjs>
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