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Nonstop Backup Stops

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Steve Mattos wrote:
Acronis: When will you release an update that corrects the problems with Nonstop Backup?

That's something we all would like to know. The latest build is about three months old already - as are the first error messages about nonstop backup here in the forum! Acronis, how about an answer? *At least* an answer if you're not able to deliver an update/bugfix soon. That would be called transparency and after-sales service! Do you really do not care? Just look at all the threads about this topic "nonstop backup"! There are people - your customer that trusted you and gave their hard-earned money to buy your dysfunctional product - out there waiting!

What really damages their reputation is that they are actively marketing the product and highlighting NSB as a key feature while being fully aware that it doesn't work, hasn't worked since the product was released, and they don't know when they will get it to work! I just got their latest marketing email that says...

Local Backup Enhancements:

New! Acronis Non-Stop Backup™ Provides total desktop and laptop data protection with incremental backups to allow users to roll back their systems to any point in time in the past.

You would think this has to violate some trade laws somewhere? Take this as a very large Caveat Emptor!

Acronis has just come out with the 2017 version - I have the 2016 release. Is the Nonstop Backup still not working? I've tried to set it up on my machine and it seems to do some backup but after that the status says "nonstop backup is stopped" I look at the services and that shows that the Nonstop Backup is running. When I check the storage location I don't see any new entries (I've purposely downloaded files to my supposedly protected drive but don't see any Acronis activity). If I restart the process It appears to do something but I wonder if what it does really works???

Appreciate any response to this question and perhaps a recommendation for an alternative.

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Hello bri-ko,

Welcome to Acronis user forums! Please contact our support team, so that our engineers can investigate the issue.

Thank you,