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not enough privileges to back-up

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I am running True Image 9.0 3854 with Windows XP SP3 Home.
I am trying to back-up the "C" partition to a USB Seagate Expansion External Drive - running as a User/Administrator, as I was when I installed True Image and the Seagate.
A few days ago, I successfully cloned the PC to another Seagate USB Drive, both Seagates having been partitioned with Disk Director Suite10, all under the same conditions.

HOWEVER, when I try to select the destination during the back-up process, I get the following error message:-
"You do not have enough privileges to create the file "T:\Full"C".tib". Please choose another location."

Having read a Server posting, I have checked that "Acronis Scheduler 2" log-on Properties shows "log-on as Local System account".
Can anyone advise me, please?

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Hello Stanley,

Thank you for posting your question, I will be happy to help. 

Are you able to create the archive selecting another location?  What is the T drive? Is it internal, external, or network hard drive? If it is an external USB hard drive, please format it using the internal Disk Management utility window (Start -> Settings -> Control Panel -> Administrative Tools -> Computer Management -> Disk Management) and see if the issue remains. 
If nothing helps, please download Acronis Report utility available here and run it, create a report and attach the file to your next post. Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.
This would provide us with detailed information on the hard disk partition structure.
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Thank you for your advice.
I had already partitioned and formatted my brand-new USB Seagate "Expansion External Drive", using Acronis Disk Director Suite 10/2239. The 14 minute back-up operation onto the "T" partition of the USB Drive went OK, until it hung at "1 second remaining", and then reported an error.

As you kindly advised, I reformatted the "T" partition, using Windows own Disk Manager - and the next attempt to back-up was successfully completed.

However, an attempt to "validate Back-up archive" terminated with the error message "ERROR E00070003 failed to read data from disk. Possible reason bad sectors on disk."
The disk is brand new, and I used the full format procedure, which I believe checks the disk at the same time.
I attempted to repeat the validation process the next day, with the same result - but the error message that time was "E00070020 the archive is corrupted."

I have attached a self-extracting file of the Report Utility.

Attachment Size
22963-87910.zip 97.28 KB

Hello Stanley,

Thank you for your response.

According to the file provided, your system doesn't have file system errors or bad blocks. Actually, we met another issue - the created archive is corrupted. Try to use another USB port, or if you use an USB hub, plug the hard drive directly. See if the issue remains. If the issue still persists, please perform the below steps to troubleshoot the issue.

Please create Acronis Booting Media.
Please select a source for the backup operations. The source should be the same for all current operations.  
1) Please create a backup file and store the archive to your internal hard drive. Verify the file by means of the Backup Archive Validation Wizard.
2) Please create a backup file and store the archive to your external hard drive. Verify the file by means of the Backup Archive Validation Wizard.
3) - Download a free checksum utility
- Unpack and run the application. Browse and select the backup file stored to your internal hard disk;
- Click the "Start" button;
- Obtain MD5 value.
4) Copy (copy/paste) the file stored to your internal hard drive to your external hard drive. Run the free checksum utility, obtain MD 5 value for the copied backup file and compare the value with the previous one. 
5) Insert Acronis Booting Rescue Media and reboot your computer. Please check in your computer's BIOS if booting from removable media (CD-ROM) is allowed and switched on. 
6) Choose the Backup Wizard and create a backup file to your internal hard drive. Verify the file by means of the Backup Archive Validation Wizard.
7) Create a backup file to your external hard disk and verify the image.
Please provide us with the results. Please note that every step is important, please don't miss them.  

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Many thanks for your very comprehensive advice, which pointed me in the right direction
Sorry for the delay in answering, but I have been using extensive repetition and elimination processes to prove that the culprit was actually a connecting lead.

My external, back-up, drive was connected via a 1.5M USB extension lead and a 700mm, A - Mini B, lead.
Using the 700mm lead on its own works OK.
Using the extension lead with another A-Mini B lead works OK, and the extension lead works OK for other purposes.
BUT the original combination always gives the Error.
It does not matter which USB port on the PC is used.

So, by A) using Windows own Disk Manager, and B) replacing a lead which somehow did not work in that particular combination, everything now works OK.
Thanks again showing the way.

Hello Stanley,

Thank you for the feedback, it is really appreciated.

Please do not hesitate to contact us if you need a further assistance. 

Thank you.