one-click disk space problem
I have ATI 2009, 9.796 build, freshly installed since I had to reformat my disk drive and start from scratch. The very first thing I tried is one-click. And what happens is, "there is not enough space". I bought a new HD, 500 Gb >> no dice. I keep getting the same error, whether I select the destination myself (external HDdrive, 500 Gb free space, NTFS formatted) or I let it run with whatever "default destination" is.
My system is in a system partition on my internal HD; partition size is 281Gb and system files all in all take up 88Gb, the rest is free space.
Does anyone know what is wrong? I tried unistalling + reinstalling and still no way.
thanks
Eto

- Log in to post comments

thanks for your comments
answer to 2: yes, but only one "acronis true image backup archive explorer"; i dont have the other one showing in the snapshot you sent me ("acronis backup archive explorer")
answer to 1: i'm willing to try, although i liked one-click because, at least according to the user guide, it only copies the system, whereas disk- o r partition-image would fill my 500Gb DD. One of the reasons i bought ATI was that I did not need to sacrifice a 500Gb disk just for a one-time image
i could reduce the system partition from 281 to 200 but it's still a huge amount of diskspace
- Log in to post comments

Ignore the second entry it belongs to ABR10.
It would be useful to see if it is just the one click that isn't working or if the complete TI isn't working.
- Log in to post comments

I've run the system partition image backup and it seemed to work fine.
- Log in to post comments

What happens if you try OCB from inside the True Image GUI, or if that is where you are trying it from the desktop shortcut instead?
- Log in to post comments

how d'you mean? i dont undrstand, i only have one desktop shortcut it launches ATI and then i'm inside ATI GUI, right?
or is there a OCB shortcut??
- Log in to post comments

1. I am having this same problem.
"The destination you have chosen does not have enough space for a system backup archive". I have a 160 GB and a 40 GB HD. So that's 200 GB. The volume I want to use for backup is 750 GB (only 1 GB is in use).
Was this issue ever resolved?
OS: Windows XP Professional SP 2 (new install)
TrueImage shows product version and file version "12,0,0,9709"
2. Also, during my recent system crash that led to the new install, I had an annoying problem with my Firewire backup drive not being available via the Rescue CD. I had to rip it out of its built-in enclosure, change the jumper, open my system, and attach it as a slave to the CD/DVD Drive. That's ridiculous. How do I fix this?
3. I cannot use the F11 feature. Every time I activate it, it does some processing, and I get a message prompt: "Acronis Startup Recovery Manager activated successfully". The next time I boot, there's no F11 prompt, and pressing F11 does nothing.
PS: No, I have not updated True Image, it requires SP 3, correct? That would be a problem for several reasons, including limited disk space to install SP3. I expect a program to work as advertised.
Thank you in advance, for (what I hope will be) your helpful answers.
- Log in to post comments

Anthony,
Could you tell us a little more about your system?
Specifically is this an OEM version of XP or a standard retail one, and could you describe how the drives are partitioned and if they are IDE,Sata, SCSI etc?
Has one click ever worked?
I assume that all drives are formatted as NTFS?
Does normal imaging work OK?
Answering parts of your questions backwards :)
Yes all builds from 9796 require SP3 to be installed.
The external Firewire cable might not be up to spec enough for TI to recongise it, though more likely it is down to the fact that the Linux kernel doesn't contain the specific drivers for your external drive. Options here are, try using TI safe mode (you need to have downloaded and installed the Safe Media install, available from your account) or download the ISO version which contains different drivers as it uses a different version of Linux. You could also perhaps try one of the Quiet........ options.
If you have a brand name machine or media centre then this might be what is preventing the F11 feature from working.
- Log in to post comments