One last try: Can not access my NAS (WD MyBookWorld) to do an Image Recovery

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This simply should not be this difficult to resolve? I use my NAS to save my notebook's drive image to with ATI 2010, version build 7046 (Win 7 Home Premium, 64 bit version). I have no problems doing backups to the NAS, a WD MyBookWorld 1TB drive. I have no issues accessing the image from within Windows, but should I need to recover from a catastrophic failure, where I would need to boot from the recovery disk...there is the problem! I have tried both the build from within ATI 2010, as well as using the ISO created recovery disk, but the problem is the same: Acronis does not "see" the NAS, so I can not select the image to recover! The WD does not have a 20 digit NAS code to enter, so I can not access it that way.

I emailed tech support, and they did respond, but after running a report and sending it to them, I am still pretty much getting "non-answers" for what should be either a pretty simple resolution, or (I hope not!) a "You can't do this from that specific NAS device" response. Has anyone else dealt with this? I have to think that this is not an unusual or rare NAS, and that someone must have an answer, be it good or bad!

Sun, 04/11/2010 - 16:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If you have the Plus Pack you can make a WINPE bootable recovery disk. The windows environment has thousands of drivers included. See http://forum.acronis.com/forum/9449 for a tutorial.

The other option is to use BartPE with the TI plugin. You will need XP to build this though or use Mustang's PEbuilder http://www.wilderssecurity.com/showthread.php?t=222284. Its not free but effective. See GroverH's list http://forum.acronis.com/forum/3426 number 9.

Sun, 04/11/2010 - 19:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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This doesn't look good-I have just been trying for a couple of days to get AHI 2010 on a network with WD my book 1TB also with zero joy.Can't even backup to it as program insists all drives are same partition.USB drive performs flawlessly so made mistake of assuming AHI would also work on a network.

Mon, 04/12/2010 - 07:01
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Sorry thomasjk, and absolutely no offense, but I am not looking to jerry-rig a solution...I am looking for a simple answer for this program to do what it is advertised to do. If I can not boot with the recovery disk, and find the device that my image is saved on, then the program becomes rather useless as a backup and RECOVERY tool, doesn't it?

Tue, 04/13/2010 - 03:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Suit your self but these are not jerry-rig solutions. They are practical alternatives to the Linux recovery environment that is available by making bootable media from within TI. The Linux drivers are usually never optimized for speed. Certainly your choice but why continue to suffer when other solutions are available.

Tue, 04/13/2010 - 03:26
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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The WinPE option is an Acronis advertised solution - that is why Acronis offers it as an option. Acronis support literature does not hide the fact that the Linux versions have more limited driver support, again a reason why they offer the WinPE approach, as it is well established that it works for a wider variety of hardware, has better network support, etc. What precisely is Acronis hiding from anyone? The Acronis WinPE ISO Builder saves a great deal of work for people who are freaked out about the command line interface - you have to enter just ONE command to set the environment up to build a basic WinPE ISO with True Image. It is part of the Acronis advertised Plus Pack. I feel it should be the first approach tried. If this approach is not at least tried, it is simply not Acronis's fault - they have made the tools available. Acronis documention stresses test your bootable media, gives lots of options to try. I don't believe it is ever claimed that ONE boot CD will work for all hardware under all cases on all systems for all users.

Tue, 04/13/2010 - 04:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I do do backups of complete disk images to a MyBook World 1 TB drive from four different computers. I have restored from the NAS to one of those computers using the boot CD. I have also tested a restore with the other three computers by booting from the CD, finding the .tib files on the NAS, and going as far as "proceed" but not actually proceeding. I'm using Windows 7 32 bit on 3 computers and Windows XP on the fourth. I'm connected through a Linksys WRT610N gigabit router. Based on my experience I'd say the issue is not with your NAS but with the Linux drivers in the boot CD not recognizing something in your hardware.

I would follow the other advice given and make a BartPE or WinPE boot disc. I made a BartPE disc in the past and it was very simple. I've used it to make images from my laptop.

Tue, 04/13/2010 - 13:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello all,

Thank you all for your posts!

thomasjk, Gary Darsey and Peregrine, thank you very much for your assistance! We really appreciate it!

Peter Carlson,

I am terribly sorry for the inconvenience. I found your support case where you were working with our Expert support engineer on this issue. In your last e-mail you replied that the issue was resolved. Were you able to fix this by changing settings of your NAS drive or accessing your NAS device through a UNC path?

phoebe,

I would really like to help you with this, but can you please provide more information regarding this issue? Additional screenshots would greatly help as well. You can also contact our support directly and with the help of our Expert team we can resolve this issue!

We do not force the WinPe media on our customers, but we always suggest it as a temporary workaround until we resolve issues with the regular media. This tutorial by Gary Darcy is very helpful because it lists all the necessary steps in great detail.

Please let me know if you have any other questions.

Thank you.

Wed, 05/05/2010 - 16:59
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.