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Online BU sucks

Thread needs solution

an error in th econnection, failed with unknown error,
not able to close stream...
all kinds of errors and NO support availiable.

Acronis used to be equal to top-quality bu-programs bu the online service is something i do not trust. it just is not crap.

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Hello Eric,

Thank you for your feedback. We really appreciate it.

The best way to resolve issues with online backup is through our Support team. I found two of your cases in our Support system and if you need any help with them feel free to contact me directly.

Please let me know if you need additional help.

Thank you.

On line back has been broken since 10-7-2011. After trying PCAP and othernfixes online backup is dead, 01315084 support request

Hello Richard,

Thank you very much for your post.

I have checked the case and we are currently working on it, please accept my apologies for the delay. I have followed up with the support representative working on your case as well.

If you have additional questions about the case feel free to contact me directly.

Thank you.