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only 1st incremental back-up image accessible after upgrade 2010 to 2012

Thread needs solution

Incremental back-up images are not accessible after installation of the upgrade from:
Acronis True Image Home 2010 Plus Pack (English)
to
Acronis True Image Home 2012 Upgrade (Dutch) .
Only the first image could be accessed using Windows Explorer.

By removing 2012 and re-install 2010 the back-ups could be accessed again.

System Windows7-64

0 Users found this helpful

Do you mean using explorer form within ati or without having ati loaded? Explorer, under windows, shuldn't give a darn what programs are installed.

user wrote:

Incremental back-up images are not accessible after installation of the upgrade from:
Acronis True Image Home 2010 Plus Pack (English)
to
Acronis True Image Home 2012 Upgrade (Dutch) .
Only the first image could be accessed using Windows Explorer.

By removing 2012 and re-install 2010 the back-ups could be accessed again.

System Windows7-64

I had the same problem but with 2011. With software, if it ain't broken don't upgrade, don't update.

@Scott
It was when using Windows Explorer without ATI opened.
I use this sometimes to restore a file or directory from an Acronis backup file.

@OpTicaL
I decided to keep using 2010 and never upgrade again to a new Acronis version.

As I'm recalling, if you try to open a tib, however it's done, ati is used, so if you're trying to open then you can't get past ati behavior. It sounds as if ati is treating the chain as if they are diffs rather than incs -- if so, that sounds like a coding bug.