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Operation completed with errors / remove server unavailable

Thread needs solution

I get this error from time to time, but usually the next backup is complete without errors. In this case, I have received the same error message the last four times. I am not a "techie" and I apologize, but I don't understand most of the suggestions on remote servers, admin domains, etc. etc.
Help!

1 Information 10/2/2011 3:00:02 AM Operation Online Backup started.
2 Information 10/2/2011 3:01:08 AM Analyzing partition '0-0'...
3 Information 10/2/2011 3:01:09 AM Analyzing partition '1-1'...
4 Information 10/2/2011 3:01:09 AM Analyzing partition 'C:'...
5 Information 10/2/2011 3:01:10 AM Locking partition C:...
6 Warning 10/2/2011 7:28:58 AM The remote server is unavailable.
8 Warning 10/2/2011 7:37:33 AM Operation has been stopped.
9 Error 10/2/2011 7:55:24 AM Operation has completed with errors.

0 Users found this helpful

Hello Michelle,

Thank you for your post. I will definitely help you with resolving this issue.

It is possibly caused by a firewall or other security software which blocks our program.

I would appreciate if you could take a look at the following KB article and if it does not help, contact our Support team with this report.

Please let me know if you have additional questions.

Thank you.