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Operations are in progress - Computer won't shut down

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Acronis 2014 on Windows 7 PC is causing an error that causes the PC to hang up when rebooting and shutting down. The window that pops up states that "Operations are in progress" and will indefinitely hang the PC up. Are their setting that can help Acronis operate better during a shutdown?

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You can attempt to isolate a running Acronis service in the services menu of Windows by disabling each service one at a time and then attempting reboot or shutdown until the offending service is found.

Has this always been a problem or something new?

Hello, I am having the same issue. Acronis 2016 on win 7 ultimate, and win 10 says the computer will shut down in about 2 minutes, but in reality the longest I have waited is 24 hours with the same message displaying, then I just turn the darn thing off. Anyone aware of a cure? It seems from previous messages on this forum it has been a problem for some years.

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Comments: 7092

Hello Walraven,

Thank you for your posting! We expect this issue to be fixed in the upcoming update. Please also see the following thread. If the issue persist, I could provide a .bat file that will stop Acronis services and workaround the issue, please send me PM.

Thank you,

So when do we get the latest update? the problem is still ongoing and quite frankl for an "award winning" bit of software it is unacceptable that an issue like this which is well known has been alklowed to fester for all this time. I now simply ignore the message ofter two minutres and power down. Until this is fixed I will never again reccommend this software to anyone. The solutions given in the link you ofered only work if I disable everything to do with acronis, and I should not have to do that everytime before shutting down the computer!!

Walraven, please see the List of Changes for the latest build 6569 version that was released recently.

Fixed issues

This release includes the following issue fixes, increased stability, and performance improvements:

  • Acronis True Image 2016 disables Windows 10 fast startup
  • The message about terminating current operations prevents a computer from shutdown
  • Under bootable media, Acronis True Image 2016 (build 6027) doesn't see the internal disk on Microsoft Surface 3 and Microsoft Surface 4
  • The error "Cannot create a database" appears when starting Acronis True Image 2016
  • The default subject of email notification messages is changed to the computer name
  • A disk cloning operation fails, and the computer boots directly to Windows
  • The default sync was deleted after the product update
  • Only the first custom backup scheme is saved correctly
  • The current Try&Decide changes are discarded after you select to keep them when the computer restarts
  • A P2P sync fails when you join this sync on the second computer