Outlook.pst file locked -- new bug in 2012

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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incremental file backup fails consistently when outlook is running with a file lock error. 2010 and 2011 correctly processed the pst lock status, and 2012 fails. The pst is locally attached storage with the target NAS. This error renders 2012 useless.

At this point, I have personally reported 5 significant issues with features that used to work consistently in 2010 and 2011, but now fail to operate in 2012. This is obviously not acceptable. Clearly this application was released on a schedule to fulfill revenue targets over quality assurance.

Acronis owes its customers a concrete schedule target for a patch release. I also request the procedure for license refunds.

Tue, 09/20/2011 - 02:58
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If you want a refund and you are within 30 days of purchase, contact customer service. Acronis people ocassionally persue this forum but generally it's a user forum and we can't give you a refund because we aren't connected with the company.

Acronis has never given predictions for when versions or builds would be released.

Tue, 09/20/2011 - 12:20
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 11
Comments: 155

==> generally it's a user forum
Agreed.

Acronis does monitor this forum, and have received messages from Acronis staff based on posts. The issue is that each and every issues I have posted to the support ticket system has been dumplicated to the user's forum looking for a work around.

==> we can't give you a refund
Already contacted CS. May purchase when bugs are fixed. But will recomend to my customers not to bother with this release. It is obviously not ready for prime time.

Tue, 09/20/2011 - 14:05