PC not bootable after establishment of secure zone

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi there,

I installed Acronis True Image Home 11 on my PC yesterday.

My setup:

2 HDD each 640 GB

One empty with Letter A:

One partitioned with whole System and Files C: D: K: L: M:

After establishing the secure Zone on the empty hdd A: (used the whole space except 39 MB that were left over), the hdd disappeared from my explorer as was mentioned in the tutorial. I then restarted my PC and got the message that no bootable device was found.

Both HDD now have disappeared and I can not access them neither with the Acronis Starter CD nor the Win 7 Business x64 repair program.
The only HDD shown is the 39MB Partition!?

In Bios both HDD are visible. Mode is SATA not RAID.

Is there any possibility to recover the system and safe my data?

Thanks for any help!

Best regards from Germany,

Sebastian

Thu, 01/21/2010 - 13:26
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Sebastian Metz,

Thank you very much for your post. I will definitely help you with this.

The issue most likely occurred because your MBR was overwritten or became corrupt during the Acronis Secure Zone creation. If you have your Windows installation disk you can try to restore the Windows boot loader manually. Please check this article for instructions.

If the solution provided does not resolve the issue, can you please create an Acronis Report and send me a PM with it attached. It will help us to fix this problem.

Please let me know if you have additional questions.

Thank you.

Thu, 05/13/2010 - 11:18
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