Perplexing Bootmgr problem - hope someone can help!!

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Beginner
Posts: 4
Comments: 1

Hi All,

First off, let me say that I've read the posts at http://forum.acronis.com/forum/7487 which has given me some valuable info, but here's my problem.

After a full restore using Acronis Restore on a memory stick (H:), I have a working laptop again. However, I've found that the computer won't boot up unless the mem stick is present (I get the BOOT MGR is missing error)

I've taken the advice and copied the folder 'BOOT' from my H: mem stick to the root of my C: drive, but I cannot find the file BOOTMGR anywhere on the H: drive (so obviosly I can't copy it to my C: drive.) C: is an active partition, and view hidden/system files is on. The files I have in my H: drive are as follows:

Name Extension Size Attributes Modified
efi ----D---- 21/10/2011 16:51:08
Recovery Manager ----D---- 05/04/2011 18:32:24
AcronisSystemReport_Sep_17__2012_5_01_46_AM.zip zip 90,115 --------- 17/09/2012 06:01:46
BOOTEX.LOG LOG 1,366 ---A----- 27/11/2011 18:42:14
bootmenu.exe exe 31,942 ---A----- 07/09/2012 17:49:34
bootmenu.xml xml 1,118 ---A----- 07/09/2012 17:49:38
bootwiz.cfg cfg 264 ---A----- 07/09/2012 17:49:34
bootwiz.sys sys 24,576 ---A----- 07/09/2012 17:49:34
C1.png png 14,563 ---A----- 07/09/2012 17:49:38
C2.png png 15,690 ---A----- 07/09/2012 17:49:46
cpp.so so 4,917,695 ---A----- 07/09/2012 17:49:36
dat2.dat dat 36,975,568 ---A----- 07/09/2012 17:49:46
dat3.dat dat 1,518,656 ---A----- 07/09/2012 17:49:46
dat4.dat dat 36,975,361 ---A----- 07/09/2012 17:49:52
dat5.dat dat 1,518,656 ---A----- 07/09/2012 17:49:54
fox.so so 2,795,300 ---A----- 07/09/2012 17:49:38
graphapi.so so 1,477,237 ---A----- 07/09/2012 17:49:38
icon_continue_48.png png 7,908 ---A----- 07/09/2012 17:49:38
icu38.so so 1,989,936 ---A----- 07/09/2012 17:49:38
icudt38.so so 1,510,384 ---A----- 07/09/2012 17:49:38
libc.so so 397,108 ---A----- 07/09/2012 17:49:36
libgcc_s.so so 355,246 ---A----- 07/09/2012 17:49:36
menulogo.png png 53,370 ---A----- 07/09/2012 17:49:38
mouse.com com 4,850 ---A----- 07/09/2012 17:49:34
nmdsdcid 76 -H-A----- 05/05/2011 02:06:52
osfiles.so so 102,880 ---A----- 07/09/2012 17:49:38
resource.so so 175,956 ---A----- 07/09/2012 17:49:38
SPL1.EXE EXE 70,349 ---A----- 07/09/2012 17:49:38
SPL3.EXE EXE 70,349 ---A----- 07/09/2012 17:49:46
threads.so so 108,180 ---A----- 07/09/2012 17:49:36
ti_boot.so so 2,168,668 ---A----- 07/09/2012 17:49:36

and in the subfolders I have:

in H:\efi\Boot:
Name Extension Size Attributes Modified
bootx64.efi efi 3,400,192 ---A----- 07/09/2012 17:50:14
bootx64.xml xml 627 ---A----- 07/09/2012 17:50:14
dat12.dat dat 37,165,541 ---A----- 07/09/2012 17:50:28
dat13.dat dat 1,687,088 ---A----- 07/09/2012 17:50:28
dat8.dat dat 37,165,748 ---A----- 07/09/2012 17:50:20
dat9.dat dat 1,687,088 ---A----- 07/09/2012 17:50:22

and in H:\Recovery Manager:
Name Extension Size Attributes Modified
bootwiz.bin bin 24,576 ---A----- 07/09/2012 17:49:54
bootwiz.efi efi 3,400,192 ---A----- 07/09/2012 17:49:56
cpp.so so 4,917,695 ---A----- 07/09/2012 17:49:56
f11.cfg cfg 252 ---A----- 07/09/2012 17:49:56
f11-efi.xml xml 231 ---A----- 07/09/2012 17:49:56
f11-grub.cfg cfg 256 ---A----- 07/09/2012 17:49:56
fox.so so 2,795,300 ---A----- 07/09/2012 17:49:56
gen_bootmenu.bin bin 31,942 ---A----- 07/09/2012 17:49:56
graphapi.so so 1,477,237 ---A----- 07/09/2012 17:49:56
icu38.so so 1,989,936 ---A----- 07/09/2012 17:49:58
icudt38.so so 1,510,384 ---A----- 07/09/2012 17:49:58
kernel.dat dat 1,518,656 ---A----- 07/09/2012 17:49:58
kernel64.dat dat 1,687,088 ---A----- 07/09/2012 17:49:58
libc.so so 397,108 ---A----- 07/09/2012 17:49:58
libgcc_s.so so 355,246 ---A----- 07/09/2012 17:49:58
mouse.com com 4,850 ---A----- 07/09/2012 17:49:58
osfiles.so so 102,880 ---A----- 07/09/2012 17:49:58
ramdisk.dat dat 36,853,809 ---A----- 07/09/2012 17:50:06
ramdisk64.dat dat 37,043,989 ---A----- 07/09/2012 17:50:12
resource.so so 175,956 ---A----- 07/09/2012 17:50:12
splash.run run 70,349 ---A----- 07/09/2012 17:50:12
threads.so so 108,180 ---A----- 07/09/2012 17:50:12
ti_boot.so so 2,168,668 ---A----- 07/09/2012 17:50:12

I'm pretty sure my problem will be solved by copying BOOTMGR to the C: drive, but where is it??

I hope someone can help!

Regards,

miles_muso

Mon, 09/24/2012 - 22:19
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

Miles,

Do you restore the image to the same disk it was taken from?

If not, does your laptop boot with UEFI / GPT or BIOS /MBR? Note that if you don't have a 64bit Vista or Windows, then it is necessarily BIOS/MBR...

If yes, then note that sometimes users don't include the active System Reserved partition, present on most Vista/Win7 systems, or don't mark the active partition "active" when they restore it.

If you are certain you did this right, you can use the Windows installation DVD to fix you boot issue.

Tue, 09/25/2012 - 17:35
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