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Problem with ATIH 2011 build 6868

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Hi,

I got still the same problem with this build, that the recovery of the C: drive failed.

After a clean install of windows 7 ultimate (32bit) and installing ATIH 2011 build 6868, it was possible to backup and recover the C: drive.

Then i installed some software, like AGV free virus scanner, java, flash, adobe reader, imgburn and so on, and create a backup from the C: drive again. And again no problems while recover (for testing only) the C: partition, and that small extra windows7 partition. Everything works as it should be.

Then i installed all the updates from windows 7 and rebooted the machine. Then i created succesfully a backup from the C: drive again.
After again a reboot, i wanted (for testing only) recover the C: drive.
Since then i'm not able to recover the C: drive anymore.
Not with the latest backup, and not with the previous backups, which was working GOOD earlier.

After the message Time remaining, there following a message:
Operation has failed.

This has happend earlier to me with another build 14.0.0.5105 on a much better computer.
Backups are stored on the same harddrive, but on another partition.

It seems to me now, that the problem is not completely solved with this new build of 6868.

Are there more ppl experience the same problems with this version on
windows7 ?

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Restores of your Drive C is best done when booted from the TI Bootable Media Recovery CD. The recovery from within Windows should have worked but you have a much better chance of recovery using the CD as Windows is not involved.

I would also recommend you assign an actual name to your Drive C volume so you can better identify it when using the CD.

heian nakayama wrote:

Backups are stored on the same harddrive, but on another partition.

When you restore, are you restoring the C:\ partition only? Are you trying to include the MBR+track0?

If you move the backup to another location (other internal disk, external hard disk, or network location) do you have the same issue?

Thanks for the quick responce !

When restoring the C:\ partition,
i restore both the "thru system reserved" and the "local disc" partitions. (the two standard marked with 'v' when creating a backup.

I was able to make a new (successfully completed) backup, on another internal harddisk.
Validation check was also succesfull.
But still Acronis failed to recover the C:\ drive and the system reserved partition.

My plan is now to format the whole drive, and start all over again. I suspected that there is a windows update which cause this problem, as before the updates everything works fine.
Will check this and post the results in here.

@GroverH, thanks for the idea. I haven't used the bootable media as i prefer it to work within windows. But for troubleshooting now, it probably saves lots of time

I doubt that formatting and reloading will produce a different outcome. In many situations, the use of the CD is your only successful choice.

If you are simply want to restore you backup of C overtop the existing C, you do not need to include the System Reserved partition but your best chance of success when restoring your Windows partition is to do when booted from the TI CD.

Would you consider posting a screen capture of your Windows Disk Management graphical view?

A backup of your OS will normally enable you to overlay your current C drive with that of the backup. This is something you might need to do if you have a virus or a program malfunction. However, if you should need to create a replacement disk for whatever reasons, a single backup of your system is normally NOT sufficient to achieve a bootable replacement. Your system disk may contain other partitions (such as "system reserve" or a vendor "Recovery") which need to be included in your backup. In other words, you need to have a backup which includes all partitions or everything on the disk. If your prior backup included everything, then you are probably ok. But if it didn't then make a complete backup right away. The best method to do this is make the backup when booted from the TI Bootable Media Recovery CD. One easy method to determine how many partitions are in your system is to view them inside Windows Disk management using the Graphical view. Right click on the MyComputer icon and click on MANAGE and select Disk Management. The graphical view will illustrate whether you have any non-lettered partitions or other vendor partitions. All the partitions shown need to be included either in one backup (best) or individual backups of each partition.

Using the CD enables you to check to make sure the disk containing your backup is accessible from the CD. Also important that you choose the validate option so the validation can be done as part of the backup. As the CD is the prime vehicle for recovery, you need to be familiar with its capabilities and that it will work with your system.

Am I the only one that have problems with the screen resolution being extremely poor when trying to restore C: using the Recovery disk. The mouse behaves like on esteroids!
PS
If anybody that have a Nero burner installed wants to know how to generate a Recovery disk, write to me.

Hello Hector!

You can actually change the screen resolution to the suitable one, just follow the instructions mentioned in this KB article. It should fix the problem.

If it remains, gather the screenshots (on your mobile or photo camera) and Acronis Linux Report, and send it to us.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.