Problem backing up - subscription expired

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

I have purchased a one year subscription Acronis. Every time I go to manually do a on back up it tells me my subscription has expired and will not allow me to back up system. Anyone have a fix?

Sat, 11/05/2011 - 22:02
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Dennis,

Thank you for opening a request regarding this issue, I will be glad to assist you.

I regret to inform you that your cannot use Acronis Online Backup because the license you've purchased is the license of Acronis True Image Home 2012 and not the Online Subscription.

You can request the refund for this license if you don't need it by contacting support, and purchase the subscription right here.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mon, 11/07/2011 - 14:14