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problem with Rosetta Stone

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Hello, I've got a problem with rosetta stone installer. The support of RS means to contact Äcronis but I don't find a possibility to mail to Acronis.
How can I deactivate the Acronis program?

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Hello guenter,

sorry for the delayed answer.

Can you please clarify what kind of issue you've encountered with Rosetta Stone installation and what exactly you mean by saying "deactivate" Acronis? 

Thank you.