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Problems with cloning Win10

Thread needs solution

Can one help please

We tried to make a clone drive of one of ours WIN10 machine with True Image 2015. Doing that using the windows application fails immediately as the cloning process began and the system restart to a normal Win10 one.

From the internet we learned that in such case the best is to try to do that by a removable bootable device. So we generated a USB stick and booted the computer from there. All worked fine to the point cloning process began – Immediately at this stage the cloning stopped and the application ended.

Does one have an idea what is the solution

Thanks

 

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AviAs, how are you trying to perform the clone operation?

Please see KB document: 48386: Acronis True Image 2015: Cloning Disks which will guide you through the correct process.

Some further guidance on cloning.

  1. Do not attempt to clone from within Windows!  Always use the Acronis bootable Rescue Media to do this.  This can be created on DVD or USB stick, plus can be made either with the standard, linux based OS media, or with Windows PE media.  Using a USB stick is the recommended method but do not use a USB stick larger than 32GB in size - an old 1GB stick will do fine!
  2. Remove the source drive from your computer and replace it with the new target drive that you want to clone to.
  3. Connect the removed source drive via USB or in a second drive position.
  4. Boot the Rescue Media in the same mode as your Windows OS boots, i.e. if Windows boots in UEFI mode then the Rescue media must be booted the same, other if Legacy then that mode.  See webpage: Check if your PC uses UEFI or BIOS to check which way your OS boots.  
  5. Once the Rescue Media has booted, check that you can see both your source (now second/external drive) and your target (now internal drive) and Acronis will allow you to select these.  If all is OK, then go ahead and perform the clone operation.
  6. Always remove the source drive from your computer before attempting to boot from the cloned drive. Do not boot with both disk drives connected as this can cause corruption, boot failures etc.

Note: I would recommend making a full disk backup of your current source disk drive to an external backup drive before embarking on the above, to give you a recovery option if anything goes wrong, i.e. incorrect drive selection! 

See also: 117004: Great Acronis "How-To" videos and other Acronis Resources

Hello Steve

We have tried all possible ways (With USB stick Within windows With or Without external drive ) and none worked

Finally, we swirch to other drive of the same size same manufcturer and all worked ok

When cloneing another computer of us with that drive all worked OK

Any idea what could be the matter

Thanks

 

AviAs, the most likely issue with the drive that didn't work for you is that it has some bad sectors which will cause cloning to fail.

I would recommend running a CHKDSK /F /R against that problem drive.

 

Dear Steve

Thanks for reply

It is more strange than we can think on

We did CHKDSK for that disk before giving up as well all of the possible approach of the True Image booting - did not help at all

Replaced the disk with another one of same type  and all worked OK first time

This all brought us to question "Is the disk is the issue"

So we did the clone on ANOTHER COMPUTER OF SAME CONFIGURATION (MB, BIOS, Hardware/Software) with win10 of us and ALL WENT OK first run We also boot the clone disk and made some work with it and all worked as should be.

There should be reason for this strange behavior – Probably the people in Acronis should be able to solve it – yet, 2015 does not have any more support from them and we don’t feel that for monthly clone we should upgrade all of our computers.

All Best

I am also having a problem cloning my laptop system disk. I am using the Acronis Boot Disk. The system disk (M2 128GB) was placed in a USB enclosure, the target (M2 500GB) in the laptop. Windows 10 Explorer sees the USB. The target was initialized in the USB enclosure with Disk Director 12, so Disk Director 12 has no problem with it. True Image 2015 Cloning does not see it. It only sees the internal drives. I downloaded 2017 to try, but the Clone feature is locked. Now I have to re-install 2015 because 2017 apparently removed it.

UPDATE-

Solved it. I reinstalled 2015 then created a new BOOT disc. Everything was then recognized. The cloning went off without a hitch. One observation- the clone operation identified the USB drive as SCSI. What the Hey, as long as it worked.

Paul, glad to hear you have solved your problem with cloning your laptop drive. Thanks for giving feedback on how.