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Program hangs when backup initiated

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Backups have worked perfectly to date but this afternoon when attempting to backup my computer (windows xp) froze when a backup location had to be specified.

Any ideas?

Thanks: len

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Hello Len,

Thank you for posting and welcome to the forum.

Did you update any third-party software recently? It is possible something is blocking our program because Acronis uses low-level drivers for disk operations.

Could you please get back to me with this report so that I can check your Windows system information system?

Please let me know if you need additional help.

Thank you.