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Questions about cloud and true image 2014

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hello everybody. I need help because I have some doubts.

I have true image 2014 (updated from 2013) and last monday I bought Acronis cloud 250gb.

My questions:

1-should I use acronis true image online installer? because I am not able to download this file (it doesn't appear in my account). I think that I don't have this application, so:

2-For example if I want to upload photos, files,etc to the cloud I need to use true image 2014 using the option: sync? Is that correct or not? (i don't want a backup, I only want to upload information to the cloud).

3-If I go to the browser and click on the cloud I can see some folders, but not all the subfolders (the process hasn't finished yet), I can see the first subfolder and the last subfolder but not all the middle subfolders. How does the sync upload work? alphabetical order? size order?

thanks.

0 Users found this helpful

Hello Jordi,

welcome to Acronis forum and thank you for posting!

1) you don't need any additional installers, if you have Acronis True Image 2014 installed

2) If you simply want to have your photos saved in Acronis Cloud, the easiest way is to use file Online backup. Please be aware, that in current version of Acronis True Image we also implemented the possibility of Disk-level backup to Cloud, so you can back up the whole partition if needed.

3) Unfortunately, it is not completely clear what do you mean. Could you please post a screenshot that illustrates the situation? 

Thank you!