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Questions After Updating True Image

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I'm running Win Vista. I just upgraded to 2011 with Plus Pack. Now I'm only showing Briefcase when I try to create a new folder. Is this a by-product of Acronis? Also, when I did the first backup, I was not presented with the differential/incremental option. The 2009 version incremental backup was recognized and displayed as the most recent backup. Did Acronis make a complete backup? The file was quite large.

If Acronis didn't cause the Briefcase problem, does anyone know how to disable it?

I couldn't find the answers in the documentation.

Any and all help is greatly appreciated.

0 Users found this helpful

Hello Barney,

Thank you for posting. I will definitely help you with this issue.

The briefcase problem could be related to Windows Vista, please check this post for additional information.

Could you get back to us with screenshots of your backup setup and your backup location. I can also recommend this KB article that explains in detail how to create different backup setups.

Please let me know if you have additional questions.

Thank you.