RDP freezing

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Installed TI 2015 onto three PCs. All Windows 7 SP1 and up to date with patches. my main machine is 64 bit - the other two are 32 bit.
When I try to rdp from 64 to a 32 bit machine, I get to the 32's desktop but machine then freezes - it requires to be rebooted to get it working again. (The freeze continues even after the rdp session has been terminated on the 64 bit machine)
Appreciate the 64/32 bit may be a red herring
Bob

Sat, 12/06/2014 - 14:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I unistalled TI 2015 from one of the 32 bit PC and RDP now works as before! Does this mean that TI 2015 is incompatable with RDP?
Bob

Sat, 12/06/2014 - 19:50
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Update from Acronis
"As per the information received from Developers, there will not be a quick fix available and the issue might fix in next build/version of Acronis True Image. I recommend you to subscribe to Acronis Newsletters as per steps mentioned in the link: https://kb.acronis.com/content/1658 to get latest updates related to Acronis products.

As there is no fix available for now, please provide your consent to close the case for now and try out the next build/version of Acronis True Image to check whether the issue is fixed and contact us back if the issue persists"

As I have no screen and keyboard on my PC that holds the backups, I can now not use RDP to manage/administer that PC - hardly progress in the second decade of this century?

Mon, 12/15/2014 - 21:42