Re: Imaging a remote machine using True Image Echo Workstation

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Hi All,

Just two questions I cannot find an answer on in this kbase.

(1) I have a desktop machine and laptop both connected to a home network. I have shared the C drive of the laptop so the desktop machine can access it's files.

Can I use Acronis (True Image Eco Workstation, build 8163) that is running on the desktop machine to make an image of the laptop - or can I only backup the shared drive (files & folders) on the laptop?

(a) So my generic question is: can True Image perform images of remote machines over a network - or can it only backup files & folders on remote machines?

(b) So does this mean I must install Acronis on my laptop as well if I want to make regular images of the laptop?

(2) When currently backing up the laptop C drive from the desktop machine using Acronis I get errors on some files stating "The process cannot access the file because it is being used by another process". The full error from my log is listed below.

My question being: is this related to trying to backup the whole C drive instead of just the data files (eg; Word, Excel, pdf, etc) - and would disappear if I installed Acronis on the laptop itself to then backup the C drive?

Any help or comments would be greatly appreciated. Cheers. Paul.

PS: I'm running Win XP Pro SP2.

Failed to backup file or folder '\\Laptopt30\Windows (C)\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat'.
Error opening the file. (0x40007)
function = "CreateFileW",
filename = "\\?\UNC\Laptopt30\Windows (C)\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat"
Tag = 0xA8A1022BD18AE037
The process cannot access the file because it is being used by another process (0xFFF0)
code = 80070020)
Tag = 0xBD28FDBD64EDB8AF: Retry/Ignore/Cancel

Tue, 10/20/2009 - 13:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello pauleypops,

Thank you for using Acronis True Image

First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

You can create image of the remote computer using Acronis True Image Echo Workstation. You will have to install Acronis Agent on the remote machine and Management Console on the source computer for this purpose.

I would recommend you to look though user guide for more information on how to install Acronis Agents and use Management Console to operate remote backup/restore procedures.

Fri, 10/23/2009 - 06:41
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