Re-installing and activating Acronis TI 2014
I am, having a lot of trouble activating Acronis True Image 2014. This is because I have re installed following a mistake, which was that I inadvertently used Control Panel to uninstall the software that has been backing up my system for several months. The original installation was from a CD. I am at a second location, so I downloaded the software installation files and installed from the Internet. I am supposed to use the same key as before, which I kept in a secure file. I know it is the correct key since I verified it against my account information. (My account is jjcampbell@computer.org). I do not get an error message, but I also do not get the advance button. I get a choice to use the 16 bit key instead, which I dont' have. What should I do to correct this? There seems to be no way out at this point. Thanks for any advice you provide.

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