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Recovering a fle

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I tried today to restore a file, I could not. Steps:
1. Chose File Recovery
2. Chose Browse to find the required backup
3. Chose Recover Method
4. Chose Original Location
5. Chose File to be Recovered
6. Set and waiting for 30 minutes for the validation.
7. Received an error

* Then took 10 minutes to restore the needed file using Macrium Reflect.

What did I do wrong???

0 Users found this helpful

Validation is an option--not required.

You can also restore from the user created Bootable media Recovery CD.

You may also be interested in item #5 at this link.

http://forum.acronis.com/forum/29618

GroverH,

Thank you so much for your reply. Today, following your instructions I was able to copy the files that I had needed; I pasted them to a temporary file because I had already recovered the needed files via Macrium Reflect yesterday. What made it so agravating is that I have recovered folders in the past with TI with no problems.

Thanks for your assistance.

John