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Recovery disk

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I put the recovery disk into my windows 7 64 bit using the 2010 version and it boots up giving me two choice one is "Acronis true Image Home Full Version" and the second is return to Windows so I click on the first one but the screen remain blank so am I doing something wrong?

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You are not doing anything wrong. If ATI doesn't launches, try your recovery CD on other computers. If none of them work, there is a problem with the CD. You can try to download the bootable ISO from your Acronis account, burn it *as an ISO* and see if that solves it. If not, you are facing a Linux driver issue on your computer.

My other computer launch the ATI but I have one that won't and I created 2 CD and they didn't work and I tried the cd form the one that work and still won't launch. So if I'm facing a Linux driver issue maybe it might be best to change over to another backup software?

Did you download the bootable ISO from your Acronis account? Try this one.

Beyond that, you would have to buy the Plus Pack and create a WinPE based recovery CD. That contains Windows drivers.

Hi there I have a similar issue under W7. I am updating may backups across my network and also backups to RAID on PCs. I also created a bootable media disk however when I try to select on initiating the Acronis program via the disk after booting with it, it gives me an error about inserting a USB stick or not being able to find a drive. Anyway I have come across this issue last year and the long and the short of it was that the bootable disk creation option on the main program is really just a waste of time and blank media. I note in this forum that you mention a downloadable bootable ISO which I seem to remember from early last year. Do you think that this will sort my issue too?

Strange that there isn't a direct link to this iso building program on the backup page in the program rather than the create bootable media which never has worked (on a number of PCs and OS) in my experience.