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Recovery issue..Arconis won't boot past logo

Thread needs solution

Hello

I made a full disk backup and want to restore it, but True image won't boot past the logo after you had a small dos like menu where i choose option 1 to start True image.

I have tried, CD, USB and even a recovery from whitin True image 2014.

I have had previous versions of true image and never had problems. I upgraded becasue of win 8.1 from previous verion to 2014 and then I got this problem.

I canot recover a backup which is the main goal of the software, or not?
The software is useless at this moment. Hope some one has a solutions.

Running
Toshiba QosMio 64 bit with win 8.1
i7 and 32 GB mem
Two SSD disk. 1) Toshiba 2) Samsung 840 pro

please help!!

0 Users found this helpful

In the BIOS, try to enable legacy BIOS/disable secure boot and boot again on the CD.
If that doesn't work, you might have an issue with Linux drivers.

Your option would be then to upgrade to Premium and create a WinPE-based recovery CD.

Also note that support for recovery from Acronis is always free.