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Recovery from NAS with ATI 2013?

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Like others here, I am having trouble getting ATI to "see" my NAS from the bootable recovery media. I am using a Synology NAS on a network, and when I boot from the recovery disk the NAS is not visible. I have turned on FTP in the Synology software, but when I type the IP address and credentials it won't connect. I'm at a loss here, and a relative novice at recovering on a network. Any assistance welcome!

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This can usually be resolved by using an Ethernet connection to the router rather than wifi.

When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have had issues with NAS, not because of Acronis but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore.