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Recovery problem with Acronis True Image 2015 - build 6525

Thread needs solution

Windows 7 pro 64 bit
USB 3.0 to SATA connection
only USB 3.0 on laptop

When I recover a backup, it stops while it is recovering, without a message.. on that moment the disk is also reconnecting to the laptop. It looks like a problem that the laptop lost the connection with the disk.

USB drivers are updated.

If anyone has any input, it would be appreciated!

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Are you starting the recover from Windows or directly from the recovery CD/Flash drive?

All disk image recoveries and clone operations should be done from the recovery CD/Flash drive.

Unfortunately, the CD/Flash drive has issues with USB3.0 disks in certain cases. Producing a WinPE based recovery CD/Flash drive is the necessary.