[Resolved] Error occurred while creating this file

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 1
Comments: 1

Trying to do an initial backup I get this error message in the subject. I'm trying to backup to a DLINK DNS-323. The drive is mounted via CIFS and is accessible via explorer -- no permissions problems, I can create files and folders without issue. I'm on windows 7, 64 bit. The KB article was useless and just implied that my Non Stop Backup device wasn't plugged in ( this shouldn't be a non stop backup anyways ).

I did see someone on this forum with a Seagate NAS having the same issue. Not sure why this wouldn't work since improved NAS support is supposed to be one of the new features here. Glad I did the trial and didn't jump on the purchase right away. I have previously had such good experiences with Acronis products.

here is the log output:

Error occurred while creating the file. (0x4000A)
Tag = 0xC4AB60A831327F01
The system cannot find the path specified (0xFFF0)
code = 80070003)
Tag = 0xBD28FDBD64EDB8BC

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x0004000A+0x0000FFF0+0x80070003

Mon, 03/05/2012 - 23:33
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Hi Guys,

Not sure if this is documented somewhere but the solution is straightforward. I had tried to use my NAS by using a mapped drive, ie. pointing acronis to the Z: drive where I had mapped my CIFS share. The solution was just to use the full UNC path, ie. \\NAS\Folder

Hope this helps someone else.

Tue, 03/06/2012 - 15:37