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Restart Problems Failure of TI 2014 within months. No help!

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A few months old and now it is an older version! Wow. No support available with my first problem and I have a 3 license version.

When I try to reboot I get this message "Operations Are in Progress, Please Wait. The Machine will be turned off automatically After Operations are Complete." UNFORTUNATELY THE MACHINE NEVER TURNS OFF! After several hours I need to do a forced shutdown. I have found on the internet that this is a known problem with Windows 8.1 machines (which I have) as well as other windows 7 machines.

As a result I have done everything I can to disable Acronis TI 2014 and most likely will remove it from this and other machines. Acronis was quick to put me into this version, upgrading from 2012, but a few months later I find my first problem and where is Acronis? Apparently standing there asking for more $ to fix what is widely known as a problem. Never again.

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If you haven't already build a boot cd/dvd or flash drive. See http://forum.acronis.com/forum/56567. Also see https://forum.acronis.com/forum/29618. Its always recommended here that use boot from a Cd/DVD or Flash drive.