Restore disappears

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Beginner
Posts: 4
Comments: 1

For decades I have kept backups on 2 external drives. One was always off site.

I am having a HUGE problem keeping backups. I am using Acronis True Image 2014 premium. This is my ninth registered product with Acronis.

For example:

1) I made a backup labelled "5 1 2014 Disk 1" onto external drive 1. The RECOVER TAB appeared.

2) When I made a backup labelled "5 1 2014 Disk 2" onto my second external drive 2, the RECOVER TAB appeared there, BUT the RECOVER TAB disappeared for "5 1 2014 Disk 1" and the phrase "Not backed up yet" appeared after the name "5 1 2014 Disk 1".

This continues to happen. I can only keep the RECOVER TAB on the latest backup and backing that up removes previous RECOVER TABS.

Except, I do have some old backups made in 2013. These continue to keep their RECOVERY TABS. The problem is only with recent backups made in 2014.

ALSO,

1) If I try to delete the settings and data for a backup I no longer need, the program locks up and I need to go to TASK MANAGER to close the progran, and

2) If I only delete THE SETTINGS from an old backup, the REVOVER TAB for the latest backup disappears and I get the message "Not backed up yet" for that latest backup.

I have no idea how to find replies in this forum where topics seem to be randomly placed. There must be a way to sort topics

Fri, 05/09/2014 - 19:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 60
Comments: 9442
mvp

I have seen your issue posted about before, and just recently I might add, on the Forum. Unfortunately I do not have a solution for you but thought you might like to know you are not alone.

I can tell you that 2014 has a very strict naming scheme in which user naming of backup files is not allowed. You can give backups a name but that really only amounts to a label and does nothing for true file names. I suspect that this is at the root of your problem but as far as I know there is no way to change this behavior.

Fri, 05/09/2014 - 20:11
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 172
Comments: 11125

Hi John,
Let me try to help here. I believe the issue may be one of procedures which can be user modified rather than a specific problem. The last two versions "ease of use" have been like nightmares for even the old users of TrueImage and I am one of those old old (in age) users as well. Note the term "not backed up yet" is simply an info message to indicate there has been no "scheduled" backup performed--as yet. Backups created manually may exist.

For now, stop creating any backups with your old tasks. If they are scheduled, then change them to unscheduled but let's start over with new tasks.

GH1. How to change a backup task from scheduled to "Do Not Schedule".

If understanding correctly, you are backing up one computer but performing two different backups--each backup to a different storage disk.

There are two different methods on how that can be accomplished.
Method one would be to create two separate tasks with each task pointing to a different storage disk. This is the method I am going to explain. Each different storage disk will need its own backup task.
----------------------------------------------
Backup Storage disk 1:
Attach storage disk one (I suggest a drive letter such as X so the insertion of a flash drive or camera does not cause a drive letter change on the storage disk.) Create a new folder on storage disk 1 to store the future backups to be produced by this task.

For now, Create a new NON-scheduled backup task. It can be changed to scheduled later after the task has been proven to your satisfaction to be working. As 2014 is different, spend a few minutes reading my signture link 2-A below.

As you progress through the 2-A guide, the best choice would be the "select disk mode" option. When you select the destination, point the the newly created folder described above. The name for you to be assign to the backup file would be
Disk 1_Full_@date@_
(ultimate file name will be "Disk 1_Full_actual date_Full_b1_s1_v1"
(the "Full_b1_s1_v1" will be put there by the program without any choice by you.)

I don't know which type backup scheme you are using. Choose your scheme from one of my example provided inside the guide with duplicates below.

Note the task name or "backup name" "Full-Disk 1__" before saving.
Save the task as a NON-SCHEDULED TASK using the "Backup later" option.

This should cause a new backup task to appear on main screen named "Full-Disk 1__"

We will perform a backup later via the new non-scheduled task.
=============================================================

Backup Storage disk 2:
Attach storage disk two (I suggust a drive letter such as Y so the insertion of a flash drive or camera does not cause a drive letter change on the storage disk.) Create a new folder on storage disk 2 to store the future backups to be produced by this task.

For now, Create a new NON-scheduled backup task. It can be changed to scheduled later after the task has been proven to your satisfaction to be working. As 2014 is different, spend a few minutes reading my signture link 2-A below.

As you progress through the 2-A guide, the best choice would be the "select disk mode" option. When you select the destination, point the the newly created folder described above. The name for you to be assign to the backup file would be
Disk 2_Full_@date@_
(ultimate file name will be "Disk 2_Full_actual date_Full_b1_s1_v1"
(the "Full_b1_s1_v1" will be put there by the program without any choice by you.)

Choose your scheme from one of my example provided inside the guide with duplicates below.

Note the task name or "backup name" "Full-Disk 2__" before saving.
Save the task as a NON-SCHEDULED TASK using the "Backup later" option.

This should cause a new backup task to appear on main screen named "Full-Disk 2__"

We will perform a backup later via the new non-scheduled task.
------------------------------------------------------------

Now examine your main screen and you should have the two new task different listed.

As Disk 2 is attached, put your mouse pointer inside the Full-Disk 2 task and click the "Back Up Later" option which is located on the right margin of task Full-Disk 2. Upon completion of backup, you will have the two options listed which is the Backup Up Later and the Recover Option. Ignore the not backed up message.

After the backup has been completed, then remove disk 2 and attach disk 1.
As Disk 1 is attached, put your mouse pointer inside the Full-Disk 1 task and click the "Back Up Later" option which is located on the right margin of task Full-Disk 1. Upon completion of backup, you will have the two options listed which is the Backup Up Later and the Recover Option. Ignore the not backed up message
===================================
At this point, you should have two working tasks with backups stored on each storage disk and the two tasks properly named and working.

At your choosing, you can continue to make non-scheduled backup or adjust the schedule for the backups to become scheduled as per link GH2 below.

Below is an assortment of related links which you will find to be helpful. If you set your backup scheme as per my examples, the deletions will be automatic but if you should want to need to do a deletion, then use the program to perform the deltion as indicated in link GH5.

GH11. Create Custom Full Backup Scheme.Keep 4 versions (chains).
GH12. Create Custom Incremental Backup Scheme. 6 Inc, Keep 4 chains.
GH13. Create Custom Differential Backup Scheme. 2 Diff, Keep 2 chains.

GH1. How to change a backup task from scheduled to "Do Not Schedule".
GH2. How to enable a backup task schedule or change a schedule time..
GH3. How to create a non-scheduled backup task on the first try.
GH4. Illustrate Manual Backup Now option or Repeat backups.
GH5. How to delete backup files using Acronis Backup 'Explorer'

If you are not aware of this feature, you may want to review when you have time.
Scan for Backups at each startup
https://forum.acronis.com/forum/54475
================================================
Method 2 could be done from one task using the "Backup Reserve Copy" whereby the program immediately performs a 2nd backup but directs the 2nd backup to a different storage location. This option is part of the Disk Backup options/Advanced section--same screen as where the validation options located. This reserve copy is always a full backup and lacks the flexability that two tasks offer.

My apologies for such a lengthy respoonse but I believe if the directions above followed, the result will be predictable backus without the issues which caused your original posting. Good luck.

Sat, 05/10/2014 - 02:49
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.