Restore Fails for HP 6560b (HDD WD500BEKT - 60KA9T0)
Hi there
BASIC ISSUE = We are unable to restore a partition from a TIB file to a partition on the HDD of above HP laptops
BACKGROUND
We purchased a business laptop from HP (model 6560b) and did a partition backup using Acronis True Image Home 2011 with the Plus pack installed.
OS = Windows 7 professional 32-bit
The TIB file was verified and we backed up all 4 factory default paritions into a single TIB file.
(System, C-drive, Recovery, Installation partitions)
We then restructrued the paritions to meet our needs which meant creating 5 partitions (and an undeletable SYSTEM parition)
We installed Windows 7 from the HP CD onto the reduced size C-partition and installed Acronis and the Plus pack
We then wanted to restore the system to it's factory state to make sure we can fully recover from a catastrophic failure
We can select the parition FROM THE TIB file and point it to the correct new partition on the HDD.
This does mean overwriting the existing Windows 7 installation and Acronis recognises this with appropriate warnings
The process starts and then fails after about 10 seconds
We did try using Universal restore with option set to pick up drivers from CD - still no luck.
Any iseas?
Reagrds
Clive

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