Restoring as built disk images not booting

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
Comments: 1

Purchased 5 identical machines in late 2014 ... after software install and configuration used ATI 13 to create disk images (as built) for all machines

The other day one of these machines crashed after a Windows update ... Acronis as built mage restored with no errors but Windows 7 Pro won't boot and or won't boot to safe mode ... the default launch recovery tools fail ... boot from last known fails

As these machines didn't come with OS media and are still under warrantee, I took the machine back to the vendor ... the vendor claims there is nothing wrong with the machine and reloaded Win 7 Pro ... ATI 13 backs up and restores this current install but none of the 5 as built images boot. 

These machines have dual bios (GIGABYTE UEFI DualBios) ... when the Windows update occurred (the other 4 machines successfully did this same update) this machine stated the bios was corrupted so restored it's bios image from the dual bios ... I am wondering if the as built images are possibly comparing some bios signature (configuration?) ...  failing this test Windows just refuses to boot?  

Can anyone offer some suggestions on how to resolve this ... the software in the as built is not trivial to install or configure    

 

Sun, 11/22/2015 - 20:32
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 8
Comments: 1344

Greetings Terry,

Does the "As Built" disk image validate?  Do you know if the image is even good?  Have you ever tried to restore a single file from this image to confirm it would work when/if needed?

What is the disk configuration?

Tell us about the back up image.  Full Disk Image (contains all partitions)?  You are restoring all at once, one at a time, in what order?

Destination disk(s) is... single SATA disk (AHCI), IDE disk, RAID?

Connected to what controller or port(s)?

No idea what MB model or Rev you have is?

I assume you have BIOS access, system starts normally, but then...?

What is the behavior?  Flashing cursor, see windows splash screen, but windows never loads, you see an error message, what?

Possible issues:

Boot configuration has changed

Disk image is being restored incorrectly

"As Built" disk image is no good, never worked and was not validated or tested.

=====================

If you need specific assistance with your motherboard, corrupt BIOS etc...  I also post on the Gigabyte User Forums (same username and picture)

Cheers 

 

Tue, 11/24/2015 - 15:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

One thing you might try would be on the System that boots, go to Control Panel/Backup

and create a Windows Repair Disk CD.

Then use the CD to boot one of the non-working systems and do a

Repair System Startup

and it may take 2 or 3 attempts.

See if you can get one to boot.

----------------------------------

Another option is to get help from Acronis. They advertise they help with recovery issue regardless of beyond the 30 days of free support.

Fill out  a support reqest as per this link and use LIVE CHAT.  Your serial number must be registered to get support.

SAMPLE RECOVERY SUPPORT TICKET FOR RECOVERY  (Courtesy of user Joey))
https://forum.acronis.com/system/files/forum/2015/09/98421/recoveryissu…

 

 

Wed, 11/25/2015 - 03:28
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.