Running Clone Disk from Start menu vs True Image Home Window

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have True Image 2011 (V14.0.0.6597) and I was wondering if there should be any difference whether I run Clone Disk from the True Image Home menu vs using the Windows Start to run Clone Disk directly.

When I ran Clone Disk from WinXP Start, it seemed to go thru the disk check, source/destination selection, partition info, etc. just fine. However, when it was ready to actually do the cloning, a small window popped up near the system tray and told me I had 10 mins to reboot the machine. No problem. I closed this window and then did a reboot (Note: I use a Windows QuickStart link into the shutdown routine to do a reboot). Upon the reboot I expected to see the Acronis startup and backup/clone messages, but the computer just went thru its normal boot routine into WinXP. I tried this a few times with the same results.

I then decided to try it thru the True Image Home menu and it worked as expected. One difference I noted was that when it came time to perform the reboot, a window opened with a reboot button on it (what I typically expected). So I used whatever Acronis uses as its reboot directive.

A little insight and info on this would be greatly appreciated.

Thanks and cheers....Steph

Sat, 01/15/2011 - 21:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 4769

Hello Steph,

Thank you for posting. I will do my best to help you with this.

This looks like a program issue, although it is not sure yet. I will follow-up with our Testing lab and get back to you with additional information.

If you need additional help, please let me know.

Thank you.

Fri, 02/11/2011 - 12:27
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