Running an XP file search opens an acronis window

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Posts: 1
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Hi,
A very queer phenomenon happens on my WinXP Pro (SP3) system. Whenever I run a search for a file (Start => Search) an acronis true image home (ver. 13.0.0.5055) window opens stating "Please locate the last volume of the backup". (In my case, it's a search for the file MyBackup E822.tib.
What's wrong? How do I get rid of this nuisance?

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Sat, 01/09/2010 - 14:50
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Forum Star
Posts: 88
Comments: 4769

Hello Ran Chermesh,

Thank you very much for your post. I will do my best to assist you.

We do not have any reports regarding this issue. Please make sure you are using the latest build of Acronis True Image 2010 Home which is 7046. Can you also let me know your backup location and if you can create an AcronisInfo report and send me a PM with it, I would really appreciate it.

Let me know if you have any other questions.

Thank you.

Thu, 05/06/2010 - 15:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Christian!

Thank you for subscribing to the thread.

I've checked our Support resources, and actually no know issue was submitted regarding the XP search and Acronis True Image Home 2010, and we've never heard back from Ran.

We would highly appreciate a chance to investigate the issue, and would be really grateful if you could gather Acronis Info, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Wed, 03/23/2011 - 22:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 15

Hi Yana,

Great to hear from you. Thank you for taking an interest in this. I assume you've also read my previous topic:

http://forum.acronis.com/forum/19776

Sorry for the circuitous postings; it seems stuff was spread around and what I wanted to say had not been said.

As per your suggestion, I will gather info and submit a case as soon as I can.

Again, thank you kindly for taking and interest in this. I hope you can help me. I love the product very much, otherwise.

Cheers,

Christian

Fri, 03/25/2011 - 02:30