Runtime error

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For the past few days, I have been getting a C++ runtime error.

c:\program files\acronis\trueimagehome\trueimagemonitor.exe

Error Message
Application requested runtime to terminate in an unusual way.

Is there a fix for this?

TIA for any help.

Paul

Tue, 03/26/2013 - 14:57
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Hi All!
I get a similar crash when I try to make a backup with "True Image Home 2010" version 13.0.7.7154.
The application is running on Windows 7 64-Bit.

The crash occurs when I try to select a target folder for the backup file.
The complete error message is:
"Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program File(X86)\Acronis\TrueImageHome\TrueImage.exe
This aplication has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information"

Any ideas to avoid such a crash?

Bye, Lothar.

Wed, 03/27/2013 - 08:44
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 28
Comments: 3047

Did you try to install again and select the repair option?

Wed, 03/27/2013 - 16:07
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 0
Comments: 2

Hi Scott!

I uninstall and install it more than ones.
Nevetheless the error behavior doesn't change.
Sometime the error message I posted above occurs.
Sometime the programm is freezing and consuming a lot of CPU power.
But the situation when this happens doesn't change.
When I try to enter the file dialog to select a location for the backup file.
But this only happens when an external harddisk via USB 3.0 is connected.

Could it be that "True Image Home 2010" has a problem with USB 3.0?

Bye, Lothar.

Thu, 03/28/2013 - 09:51