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Sauvegarde messagerie outlook : comptes manquants

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Bonjour,
J'ai 5 comptes de messagerie : 4 en IMAP/SMTP et 1 en Exchange/ActiveSyns
Quand je veux créer une sauvegarde de messagerie Outlook par ATIH 2013, je ne vois que 3 des comptes. Il m'en manque 2
Les 5 comptes sont décrits dans le même dossier standard "C:\Users\..\Appdata\Local\Microsoft\Outlook\".
ATIH n'en voit que 3 et ça marche parfaitement pour ces 3. Les 2 autres IMAP sont invisibles sous le paramétrage d'ATIH2013, donc je ne peux pas les sauvegarder.
Je suis sous Windows 8 Pro.
Quelqu'un a t il une idée sur ce problème?
Merci d'avance.
A.

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Which are the two mailboxes it doesn't see, the Exchange one?

They are IMAP accounts.
But, in fact, i want to save the mailboxs of an ordinary user, not an administrator one..
So i must run ATIH 2013 on an administrator account (which is different).
And i finally observe that the saved mailboxs are these of the administrator user Under which ATIH runs, not the ordinary whose mailboxs i want to save user i want to save.
- in "specify identification informations for this location", i put the ordinary user whose mailboxs are to be saved.
- in the "save options", i put the administrative use Under which ATIH 2013 must run.
I have attached, with this post, the screen copy to explain how i have coded these 2 users in the saving.

Thanks and Best Regards
A.

Attachment Size
124509-106342.jpg 241.22 KB

You need to use Acronis with administrator privileges, you cannot see Outlook settings of other users. Your alternative is to rely on a disk and partition backup that includes the partition where the Outlook files (.OST, .PST) are stored. This will not backup your account settings in a way that make them restorable separately, but they would be restored with the registry during a normal OS partition restore.

Thank you for your response. I am disappointed. So, the Outlook saving of ATIH seems quasi unusable. More, it seems thos work only to save non imap mailsboxs of the administratice user Under which ATIH runs itself.
Regards