scheduling changed under win 10

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Beginner
Posts: 10
Comments: 10

I have been using the same backup profile for an auto daily backup since I started with this product in 2010. I am now on 2015 build 6613. 3 weeks ago I upgraded to Win 10. Now it only backs up weekly. As can been seen from the first attachment the schedule does say daily. I can't even do a manual daily backup. What's gone wrong and how do I fix it?

I have also attachd the general report if needed.

Attachment Size
screenshot.pdf 28.89 KB
acronissystemreport.zip 2.99 MB
Mon, 11/23/2015 - 02:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

What you are reporting should not be happening.  I suspect the cause to be residue left over from prior TI installs as an examination of your attachements indicate.

The normal uninstall or new install does not remove all the old.

First, I suggest you run the 2015 TI Cleanup utility (item 4 inside my signature below)
which will delete all Acronis products plus all backup tasks.

Secondly,  I also suggest you download the Acronis Scheduler Manager for additional troubeshooting.

https://kb.acronis.com/content/1859
YOur attachment (shedlule.txt) show a many more tasks  hidden than shown in your scripts folder. These are sometimes referred to as "rogue" tasks.

After downloading schedmgr.exe, then double click to run/start the file.

This will open into a command prompt
Type: GET LIST  (PRESS ENTER)

The above should display a listing of 20 plus tasks--most of which are obsolete or not in NORMAL use.
This next line will delete ALL tasks (but not backups)
TASKS ZAP (PRESS ENTER)

All tasks should be gone but confirm by repeating
GET LIST  (press enter)

None of the prior listing shoud now appear.

All the above is covered in the link
https://kb.acronis.com/content/1859

Exit the Acronis schedule manager and perform your new install of TrueImage.

You can find more help at
https://forum.acronis.com/forums/acronis-true-image-home-discussions/bes...

This link can provide help with custom backup schemes
http://forum.acronis.com/forum/100416#comment-303417

When creating new tasks, use new task names which have not been used before plus point the storage folder with new sub-folder names,
so all your future new tasks names and storage folder names will  never have been used before.

A new task with new name and new folder location should run successfully.

Mon, 11/23/2015 - 03:04
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 10
Comments: 10

Thnaks for the help. Reading https://kb.acronis.com/content/34876 gave me an idea to look at my startup dialogue and in it somehow there was three Acronic start instructions. I removed 2 and rebooted and the problem seems to have gone.

Tue, 11/24/2015 - 21:58